Field Support Technician - Navigation Systems

Akira Technologies Inc.; Washington (District of Columbia); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical plans (some with Health Saving

Dental plans

Vision coverage

401(k) plan with employer match

Paid time off, including vacation and…

Short and long-term disability

Life insurance

Accidental death and dismemberment

Critical illness insurance

Tuition, training, and certification

Job summary

Akira Technologies is seeking a Field Support Technician to support the Office of the Under Secretary of War for Research and Development (OUSD(R&D)) on advanced defense technology and mission initiatives. Reporting to the Lead Hardware Engineer, the Field Support Technician will support installation, maintenance, troubleshooting, and deployment of navigation sensor and onboard computing systems.

The ideal candidate has hands-on technical experience with electronic hardware, cabling, sensor

Qualifications

• Hands-on experience with electronic hardware, cabling, sensor systems, or field-deployed equipment.
• Ability to work with cabling, connectors, hardware components, and equipment enclosures.
• Completion of relevant technical or industry training.

Responsibilities

• Physically install and maintain navigation sensors, onboard computing resources, cabling, and equipment enclosures.
• Perform maintenance and configuration of the navigation sensor stack between test flights and field deployments.
• Support installation, removal, inspection, and replacement of system components.
• Create and distribute installation guides and technical instructions for the navigation sensor kit.
• Provide end-user training and troubleshooting support for deployed systems.
• Diagnose hardware and connectivity issues and coordinate repair, return, and replacement of components.
• Maintain accurate equipment, configuration, and maintenance documentation.
• Coordinate closely with the Lead Hardware Engineer and other engineering personnel during integration, testing, and deployment activities.
• Travel approximately 25%, including Hawaii and Colorado.

Skills

Hands-on hardware experience

Cabling & connectors

Troubleshooting skills

Technical training completion

Strong communication & training

Education

Associate's degree in electronics, engineering technology, computer technology, or a related technical field

Job description

Job Description

Akira Technologies is seeking a Field Support Technician to support the Office of the Under Secretary of War for Research and Development (OUSD(R&D)) on advanced defense technology and mission initiatives. Reporting to the Lead Hardware Engineer, the Field Support Technician will support the installation, maintenance, troubleshooting, and deployment of navigation sensor and onboard computing systems. The ideal candidate has hands‑on technical experience working with electronic hardware, cabling, sensor systems, and field‑deployed equipment.

This is a hybrid role requiring up to three (3) days a week in Washington, DC and travel of up to 25% including Hawaii and Colorado, among others. This supports a government client and thus, active Top Secret clearance is needed.

Responsibilities

• Physically install and maintain navigation sensors, onboard computing resources, cabling, and equipment enclosures.
• Perform maintenance and configuration of the navigation sensor stack between test flights and field deployments.
• Support installation, removal, inspection, and replacement of system components.
• Create and distribute installation guides and technical instructions for the navigation sensor kit.
• Provide end‑user training and troubleshooting support for deployed systems.
• Diagnose hardware and connectivity issues and coordinate repair, return, and replacement of components.
• Maintain accurate equipment, configuration, and maintenance documentation.
• Coordinate closely with the Lead Hardware Engineer and other engineering personnel during integration, testing, and deployment activities.
• Travel approximately 25%, including Hawaii and Colorado.

Required Qualifications

• Active Top Secret (TS) clearance.
• Associate's degree in electronics, engineering technology, computer technology, or a related technical field preferred, or equivalent technical experience.
• Completion of relevant technical or industry training.
• Hands‑on experience installing, maintaining, troubleshooting, or supporting electronic, computing, sensor, or communications equipment.
• Ability to work with cabling, connectors, hardware components, and equipment enclosures.
• Strong troubleshooting and problem‑solving skills.
• Ability to create and follow technical installation and maintenance procedures.
• Strong communication skills and ability to provide technical support and training to end users, with an ability to provide 1:1 and small group training.
• Ability to work onsite in Washington, DC 3 days per week and travel approximately 25%.

Salary Range

$90,000 to $100,000

Akira’s pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Benefits

• Medical plans (some with Health Savings Account)
• Dental plans
• Vision coverage
• 401(k) plan with employer match
• Paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave
• Short and long-term disability benefits
• Life insurance
• Accidental death and dismemberment insurance
• Critical illness insurance
• Tuition, training, and certification reimbursement for professional development and career advancement

About Akira Technologies

Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers.

Akira is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.