Field Support Specialist (On-Call)

Spsnorthamerica; Orlando (FL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Career Growth

Learning & Development

401k with matching

Paid Time Off

Medical, Dental, and Vision Insurance

Job summary

Spsnorthamerica is seeking an On-Call Office Services Specialist in Orlando, Florida. This position offers the opportunity for flexible, supplemental income while gaining hands-on experience in administrative support, mail handling, and workplace hospitality.

The ideal candidate will have strong communication and customer service skills, proficiency in MS Office, and the ability to manage multiple responsibilities effectively. The role requires physical capability for tasks such as lifting and manual dexterity.

Joining our team means contributing to a dynamic office environment with various benefits and career growth opportunities.

Qualifications

• 6+ months of work experience preferred in a related field.
• Proficient in handling physical demands like lifting up to 25 lbs.

Responsibilities

• Process and sort inbound/outbound mail and packages.
• Support copy/print production and ensure equipment is functional.
• Maintain organized office spaces and assist in light maintenance.
• Welcome visitors and manage calls providing a professional experience.
• Provide general administrative assistance and build professional relationships.

Skills

Strong communication and customer service skills

Proficiency in MS Office and office technology

Highly organized and able to multitask

Ability to work independently

Education

High school diploma (or equivalent)

Job description

Looking for flexible, supplemental income? Join our On-Call Office Services Specialist (Floating) team in Orlando, Florida and gain hands-on experience in administrative support, mail & shipping, and workplace hospitality—apply today and be part of a dynamic office environment!

What you will be doing

• Mail & Shipping Support: Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures.
• Print & Reprographics Assistance: Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning.
• Office & Facility Support: Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks.
• Front Desk & Guest Services: Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests.
• Administrative & Client Support: Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.

What we need from you

• Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members.
• Proficiency in MS Office and office technology, including working knowledge of MFD equipment.
• Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment.
• Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime.
• High school diploma (or equivalent) required with 6+ months of work experience preferred, maintaining professionalism, strong problem-solving skills, and adherence to company policies.

Physical Demands

Approximately 50% of the time this position requires the following physical demands.

• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery.
• Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness.

Travel

• Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation.
• Assignments can include traveling from one SPS site to another SPS site after your arrival to your home location as required by business need.
• Travel distance will be predominately within the FSS’s assigned region (25 miles radius)

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

• Career Growth: Opportunity to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: Work culture of learning so that you can develop to be the best at what you do.
• Recognition Programs: Variety of recognition programs for all levels of employees.
• Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, & Paid Time Off.
• Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

We are an equal employment opportunity employer. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.