Field Support / Hardware Technicians, Entry Level Information Technology Columbia, MD

FLASH Technology Group; Columbia (MD); On-site; USD 46,000 - 50,000; Full time

Job summary

An innovative firm is seeking Entry Level Hardware Technicians to provide essential support for hardware and teleconferencing equipment. This role involves troubleshooting, repairing, and configuring various devices while ensuring effective communication with end-users. The ideal candidate will have a strong foundation in hardware installation and possess the ability to work independently. With a competitive salary range and excellent benefits, this position offers a great opportunity for growth in a dynamic environment. If you're ready to launch your career in technology, this role is perfect for you.

Benefits

401(k) with 6% company match

Medical, Dental, Vision Insurance

Life and Disability Insurance

Identity Theft Protection

Tuition Reimbursement

Paid Time Off

Referral Bonuses

Qualifications

• 0-2 years of experience with 8570 Certification; Security+ preferred.
• Must be a US citizen with excellent communication and problem-solving skills.

Responsibilities

• Provides Tier 2 and 3 support for hardware and teleconferencing equipment.
• Conducts site surveys and prepares engineering plans for hardware installations.

Skills

Hardware Installation

Troubleshooting

Windows OS (7 and 10)

Communication Skills

Analytical Skills

Problem-Solving Skills

Technical Manual Reading

Education

High School/GED

AA or BS in Technical Field

Tools

AutoCAD

Microsoft Office

Job description

Entry Level Hardware Technicians Needed

Must have TS/SCI with polygraph security clearance!

Hours: M-F, 10am - 6 pm

Description

1. The Hardware Technician provides Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
2. Conducts site surveys; assesses and documents current site configurations and user requirements.
3. Analyzes existing requirements and prepares specifications for hardware acquisitions.
4. Prepares engineering plans and site installation Technical Design Packages.
5. Develops hardware installation schedules.
6. Prepares drawings documenting configuration changes at each site and site installation and test reports.
7. Configures computers, communications devices, and peripheral equipment.
8. Trains site personnel in proper hardware use and builds specialized interconnecting cables.
9. Troubleshoots, repairs, and tests computer workstations, servers, printers, peripherals, and teleconferencing equipment.
10. Installs and configures hardware and associated cabling.
11. Maintains government and vendor fiber optic equipment and telephone systems.
12. Updates technical drawings using AutoCAD as needed.

Requirements

• High school/GED and 0-2 years of experience, with 8570 Certification; Security+ preferred. Willing to obtain certification after hire.
• AA or BS in a technical field may substitute experience.
• Must be a US citizen.
• Highly skilled in hardware installation, repair, troubleshooting, and Windows OS (7 and 10).
• Proficient in Microsoft Office and able to read technical manuals and schematics.
• Able to manage time effectively, work independently, and support end-users remotely.
• Excellent communication, analytical, and problem-solving skills.
• Must be able to drive and lift 50 lbs.
• Availability for an 8-hour shift between 6am and 6pm.

Salary Range: $46,000 - $49,300

Required Clearance: TS/SCI with polygraph

Application

Send resume to [e-mail] or apply through our website at www.flashtg.com.

Benefits

• 401(k) with 6% company match - Vests immediately
• Medical, Dental, Vision Insurance
• Life and Disability Insurance
• Identity Theft Protection
• Tuition Reimbursement
• Paid Time Off
• Referral Bonuses
• And more