Field Support Engineer - ITS Traffic Systems (MD)

Econolite Group, Inc.

Glen Burnie (MD)

On-site

USD 60,000 - 85,000

Full time

4 days ago
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Benefits offered by this job

Weekly pay
Weekly PTO accrual
Paid holidays
Medical plans
Dental
Vision
401k discretionary match
Identity theft protection

Job summary

Econolite Group, Inc. is seeking a Field Support Representative to provide technical support to local and regional sales offices across Maryland.

You will install, troubleshoot, and advise on Econolite hardware and software, with a focus on traffic systems at cabinet level and related documentation. The role requires five years of electronics experience, IMSA Level 2 certification within 3 months, and strong communication skills to interact with contractors and agencies.

Qualifications

  • Must read, analyze, and interpret electronic schematics, engineering drawings, user manuals, and troubleshooting guides.
  • IMSA Traffic Signal Field Technician certification (IMSA Level 2) within 3 months of hire.
  • Experience in traffic industry and strong technical aptitude.
  • Proficient with common office software and CRM systems.

Responsibilities

  • Provide advice and information to Contractors and Agencies regarding Econolite products.
  • Install and troubleshoot traffic hardware/software at cabinet level; assist sales with technical leads.
  • Train and mentor Field Support Representatives; support field operations and events.
  • Maintain safety and professional standards while traveling within the district.

Skills

Troubleshooting
Reading schematics
Customer communication
Microsoft Office
CRM software

Education

IMSA Level 2 certification
5 years electronics experience
Four-year degree preferable

Tools

Microsoft Dynamics CRM

Job description

Econolite Group, Inc. is seeking a Field Support Representative to provide technical support to local and regional sales offices across Maryland.

You will install, troubleshoot, and advise on Econolite hardware and software, with a focus on traffic systems at cabinet level and related documentation. The role requires five years of electronics experience, IMSA Level 2 certification within 3 months, and strong communication skills to interact with contractors and agencies.

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