Field Supervisor, Telecommunications

TAK Broadband, LLC; Missoula, Northern (MT, KY); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Full benefits

Paid weekly

401(k) match

Life insurance

PTO

Career growth

Job summary

TAK Broadband is seeking a Field Supervisor to join our Missoula, MT area. You will oversee the daily operation, ensuring all tasks are completed on time and meet our quality standards.

The role offers a competitive compensation package and full benefits. The position requires 3+ years of cable, broadband or telecommunications construction experience, with drop bury knowledge, and the ability to travel daily across Helena, Missoula and Butte markets.

Qualifications

• 3+ years of cable, broadband or telecommunications construction experience required (drop bury knowledge).
• Ability to travel daily across Helena, Missoula and Butte markets.
• Must be open to a variety of schedules and be the escalation point.
• Excellent customer service, time management, problem-solving and troubleshooting skills.
• Ability to build and maintain positive relationships with internal and external customers.
• Safety is the #1 priority; willingness to work in varied environments.

Responsibilities

• Oversee the daily operation of the assigned market.
• Ensure tasks are completed in a timely manner and meet quality standards.
• Be the market expert and spend 80%+ time in the field.
• Participate in onboarding of new contractor crews.
• Review completed work monthly and provide feedback.
• Support warehouse teams with tracking and collection of client equipment.
• Ensure resources are secured and maintained.
• Keep safety as priority and ensure compliance with laws.
• Exceed client and company performance metrics for the market.
• Work in indoors, outdoors, tight spaces and elevated environments.
• Provide the best customer experience daily.

Skills

Leadership

Customer service

Time management

Problem-solving

Job description

Description

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

We are seeking a Field Supervisor to join our team in the Missoula, MT area. In this role you will oversee the daily operation, ensure all tasks assigned are completed in a timely manner and meet organizational quality standards.

Why TAK?

• Full Time
• Paid Weekly
• Compensation: $75K - $80K annually, DOE
• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with Company Match
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities!

The Role

• Oversee the daily operation of assigned market (Helena, Missoula & Butte, MT)
• Ensure all tasks assigned to your market are completed in a timely manner and meet organizational quality standards
• Be the market "expert" and "go to" resource spending 80%+ time in the field
• Participate in the onboarding of new contractor crews
• Review 10% + market completed work monthly and provide feedback
• Support the warehouse teams with tracking and collecting of all required client equipment from assigned market
• Ensure that resources (i.e. company, and client equipment, meters, PDA’s, etc) are secured and maintained in proper working order
• Keep safety as your #1 priority; ensuring contracted crews adhere to safety standards, and all federal, state and local laws
• Exceed client and company performance metrics for assigned market
• Work in a variety of environments; indoors, outdoors, tight spaces and elevated
• Strive to provide the best customer experience every day

Requirements

• 3+ years of cable, broadband or telecommunications construction experience required (specifically, drop bury knowledge)
• Prior leadership experience a plus
• Ability to travel daily covering Helena, Missoula and Butte markets
• Must be open to a variety of schedules and accessible as the point of escalation
• Excellent customer service, time management, problem-solving and troubleshooting skills
• Ability to build and maintain positive relationships with internal and external customers
• Ability to give feedback; positive and negative when needed
• Strong desire to grow and develop team members
• Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
• Ability to safely navigate various terrains, managing equipment and tools
• A body weight of no more than 275 pounds to perform ladder work safely. **Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role**
• Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting [e-mail].