Field Supervisor - DIDD / ECF Services

Senior Solutions (Senior Solutions At Home, Inc.); Cookeville (TN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Company vehicle and gas card provided

Weekly pay

Full-time schedule

Medical, Dental, Vision Insurance

401(k)

PTO

9 Paid Holidays

Paid Training

Leadership and Skills Development

Career Advancement Opportunities

Job summary

Senior Solutions Home Care is seeking a Field Supervisor in Cookeville, TN to support our DIDD Employment and Community First programs and lead field staff. This role moves you toward a leadership position beyond direct support while coaching teams and ensuring high-quality services.

You will conduct quality visits, build relationships with individuals and families, and help participants achieve employment and independence goals.

Qualifications

• High school diploma or GED required.
• At least 2 years of experience in healthcare, caregiving, human services, community services, or a related field.
• Strong communication and problem-solving skills required.
• Ability to work independently and manage multiple priorities.
• Valid driver's license and car insurance required.
• Ability to pass background screening and drug testing.

Responsibilities

• Support Individuals Receiving ECF & DIDD Services: Conduct in-home, community, workplace, and virtual quality visits; build positive relationships with individuals served, families, employers, and supported teams.
• Help individuals achieve employment and independence goals; support person-centered services that promote community inclusion.
• Coach & Support Direct Support Professionals: Mentor DSPs, Job Coaches, and Field Staff; reinforce person-centered practices and DIDD expectations; observe services and provide coaching; support new staff through field training and ongoing development.
• Ensure Quality & Compliance: Complete quality assurance visits; review documentation and service delivery; assist with incident investigations and reportable events; support compliance requirements; recommend improvements that enhance quality outcomes.
• Problem Solve & Improve Services: Resolve client and caregiver concerns; monitor service quality; assist with audits and corrective actions; identify barriers and recommend solutions.

Skills

Communication skills

Problem-solving

Independent work

Prioritization

Education

High school diploma or GED

Tools

Driver's license and car insurance

Job description

Ready to grow your career in IDD and Employment Services? Have you worked as a Job Coach, DSP, Employment Specialist, Supported Employment Specialist, ECF Professional, Case Manager, Community Support Specialist, or DIDD provider?

If you're passionate about helping people with intellectual and developmental disabilities and seniors achieve greater independence, employment success, and community inclusions, we'd love to meet you!

Senior Solutions Home Care is seeking a Field Supervisor to support our home care operations and our DIDD Employment and Community First (ECF) programs, whole providing leadership, coaching, quality oversights, and field support to our direct support staff.

This is an excellent opportunity for someone ready to move beyond direct support into a leadership role.

No supervisory experience? That's ok. If you've worked in ECF, supported employment, job coaching or IDD services are ready to grow, we'll help you develop the skills needed to succeed.

Why You'll Love This Role

• Company vehicle and gas card provided
• $36,000-$42,000 annual salary
• Weekly pay
• Full-time schedule
• Medical, Dental, Vision Insurance
• 401(k)
• PTO
• 9 Paid Holidays
• Paid Training
• Leadership and Skills Development
• Career Advancement Opportunities

What You'll Do

Support Individuals Receiving ECF & DIDD Services

• Conduct in-home, community, workplace, and virtual quality visits
• Build positive relationships with individuals served, families, employers, and supported teams
• Help individuals achieve employment and independence goals
• Support person-centered services that promote community inclusion

Coach & Support Direct Support Professionals

• Mentor DSPs, Job Coaches, and Field Staff
• Reinforce person-centered practices and DIDD expectations
• Observe services and provide coaching
• Support new staff through field training and ongoing development

Ensure Quality & Compliance

• Complete quality assurance visits
• Review documentation and service delivery
• Assist with incident investigations and reportable events
• Support compliance requirements
• Recommend improvements that enhance quality outcomes

Problem Solve & Improve Services

• Resolve client and caregiver concerns
• Monitor service quality
• Assist with audits and corrective actions
• Identify barriers and recommend solutions

Why This Role Matters

Every day, individuals rely on quality support to achieve greater independence, meaningful employment, and full participation in their communities. As a Field Supervisor, you'll help ensure services meet high quality standards while coaching staff, supporting individuals, strengthening community partnerships and helping people achieve their goals.

Senior Solutions Home Care is proud to be an Equal Opportunity Employer!

Requirements

• High school diploma or GED
• At least 2 years of experience in healthcare, caregiving, human services, community services, or a related field
• Strong communication and problem-solving skills
• Ability to work independently and manage multiple priorities
• Valid driver's license and car insurance
• Ability to pass background screening and drug testing