Field Supervisor

Department of Commerce; Rolla (MO); On-site; USD 60,000 - 75,000; Full time

Job summary

The Department of Commerce is seeking a Field Supervisor in Rolla, Missouri. This role involves leading a team of Field Representatives to ensure accurate data collection according to established standards.

The Field Supervisor will conduct in-person interviews and monitor the performance of team members. Ideal candidates should be adept at training and evaluating Field Representatives while ensuring compliance with survey expectations.

Responsibilities

• Leads a team of Field Representatives responsible for data collection.
• Conducts in person interviews throughout the area.
• Evaluates, monitors, and mentors Field Representative performance.
• Conducts in-person interviews across the designated area when needed.
• Evaluates, monitors, and mentors Field Representatives using performance metrics and reviews.

Job description

Field Supervisor

Duties

• Leads a team of Field Representatives responsible for data collection in accordance with the scientific standards and expectations set by the Census Bureau and survey sponsors.
• Understands surveys and or Special Census being conducted including response patterns, differences in survey procedures, their effect on interviewing experience, and is able to leverage general guidance, previous training, experience, and survey resource material in directing Field Representatives to resolve issues.
• Regularly assists with the recruitment and training of Field Representatives.
• When needed, conducts in person interviews throughout the area of consideration (as listed in the summary section of this announcement) and surrounding areas.
• Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations, regular performance reviews and conducts supervisory and administrative duties including the review and approval of payroll and leave requests.