Field Supervisor

SmartRecruiters, Inc.; Raleigh (NC); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical plan options

Dental plan options

Life insurance

401(k)

Paid Time Off

Job summary

AWP Safety is seeking a Field Supervisor to lead a team of field protectors, ensuring safety, quality, and strong customer service across field operations. The role emphasizes developing staff, coordinating with Area leadership, and maintaining field-to-office responsibilities.

Ideal candidates have a high school diploma or GED, with some business education preferred, and 1–2 years of supervisor experience overseeing twenty or more people.

Qualifications

• Strong verbal and nonverbal communication skills.
• Experience building and leading teams, supervising 20+ personnel.
• Commitment to safety and safe work practices.

Responsibilities

• Support Area Manager and General Manager in team management.
• Collaborate with Area Staff for continuous improvement.
• Direct supervision of field crews with 80% field time.
• Ensure safety, quality, training, engagement, and retention are prioritized.
• Develop relationships with customers to achieve goals and new business opportunities.
• Attend field and client meetings and conduct inspections.

Skills

Communication skills

Leadership

Team management

Microsoft Office

CRM systems

Education

High School Diploma or GED

4-year business degree (plus)

Tools

Microsoft Office

CRM systems

Job description

• Compensation: USD 65,000 - USD 75,000 - yearly

Company Description

Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.

AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit of providing extraordinary service for our customers is what has built our company and its national reputation for integrity.

Job Description

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives thatprotect employees, customers,and assetsallowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.

• Support the Area Manager and General Manager in managing your team of protectors.
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Direct supervision for Field crews
• Maintain Field/Office Responsibilities; 80% in Field and 20% in Office
• Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business
• Protect the company’s employees, customers,and assets against losses, injuries,and accidents through enforcement of safe work practices
• Coach, Motivate, Develop your team of protectors
• Develop relationships with internal and external customers to achieve goals and new business opportunities
• Perform field and vehicle inspections, attend pre-bid meetings, meet with clients and work in the field with the team as needed
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customerissues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA andstate-specificcertifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned

Qualifications

• High School Diploma or GED completion
• 4-year degree ina business-relatedfieldis a plusbut not required
• 1-2 yearsof supervisor experience and building teams with 20+ individuals
• Must be able to and enjoy connecting with field-level customers and contacts
• Excellent verbal and nonverbal communication skills
• Take the initiative to build work relationshipswith your team
• Contributes to theengagement andongoing development of AWP Safety employees
• Intermediate computer skills including Microsoft Office products and customer relationship management systems
• Must adhere to and promote safe workplace practices
• Valid Driver’s License void of suspension or revocation
• Hours of operation may vary based on staffing needs and workload
• Typical workweek 50 hours
• Majority of time will be in the field
• The positionmay workin outside conditions that include inclement weather,not limited toheat, cold, humidity, and exposure to dust and asphalt
• Occasional exposure to fumes or airborne particles, moving vehicles, and occasionally exposed to a variety of extreme conditions at construction job sites
• Noise levels in the work environment and job sites can be loud
• Positionmay lift or carryobjects up to 50 pounds
• Ifnecessary,in the field, stand for long periods of time andperformstrenuous physical labor under adverse field conditions; employee lifts pushes, pulls, or carries objects

Compensation: $60K-75K Base + 7% AIP Bonus + Company Vehicle and Gas Card.

The base pay offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Additional Information

• Benefits-eligible 1st of the month following hire.
• All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
• Company paid 50k in basic life insurance.
• Health Savings and Flex Spending Accounts Available
• 401(k)
• Paid Time Off & Paid Holidays
• AWP named one of America’s Greatest Workplaces 2023 for Diversity

The base pay offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.