Field Supervisor

Franklin Energy / AM Conservation; Chicago (IL); On-site; USD 74,000 - 84,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Paid time off

Paid holidays

Other benefits

Job summary

Franklin Energy in Chicago is seeking a Field Supervisor to supervise field personnel installing energy efficient equipment and products. The role emphasizes onboarding training, scheduling oversight, inventory control, and ensuring high-quality field work.

The candidate should have strong customer service and communication skills, be detail oriented, and able to manage multiple tasks in a fast-paced environment. Travel up to 80% may be required.

Qualifications

• High school diploma or equivalent required.
• Advanced degree preferred.
• Supervisory experience preferred.
• Experience in installing technologies and related field work.
• Experience in electric or natural gas utility industry or related fields preferred.

Responsibilities

• Lead onboarding training for new hires.
• Supervise scheduling operations for field activities (air sealing, direct install, site assessments).
• Manage inventory and tools to ensure field staff can install efficiently.
• Conduct inspections (announced/unannounced) to monitor performance and quality.
• Provide technical support to crews and troubleshoot customer issues.
• Approve installation summaries, timesheets, and time off requests.
• Assist with performance reviews and disciplinary actions as needed.
• Share best practices with other Field Supervisors/Managers to improve operations.
• Perform and teach combustion safety testing, air sealing, and direct installation as needed.
• Conduct site assessments and manage inventory reports for management.

Skills

Customer service

Communication

Detail oriented

Data entry

Microsoft Office

Education

High school diploma or equivalent

Advanced degree – preferred

Supervisory experience – preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Construction tools

Job description

Position Summary

The Field Supervisor is primarily responsible supervising field personnel who install energy efficient equipment and products.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Creation and management of onboarding training for new hires
• Supervise the scheduling coordinator; responsible for all scheduling operations to include air sealing, direct install, and site assessment appointments
• Control product and inventory management to ensure staff has all tools and energy efficiency product to complete installation efficiently
• Conduct announced and unannounced inspections of field personnel to monitor their performance on a weekly/monthly basis in order to maintain quality and customer service
• Support team members conducting field operations with troubleshooting, customer issues, and logistics
• Provided technical assistance to crews
• Approve installation summary sheets and verify that all work is complete and documented
• Approve all timesheets, expense reports, and time off requests for assigned team members
• Assist with performance review writing and presentation to direct reports
• Assist with conducting disciplinary action as needed
• Collaborate with other Field Supervisors and Field Managers to share best practices and continually improve operations
• Perform and teach combustion safety testing, air sealing work, and direct installation. Conduct site assessments, direct installations, and air sealing appointments as needed.
• Conduct inventory counts and submit inventory reports as requested by management.
• Assure the cleanliness and organization of warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.
• Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.
• Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.

Position Requirements

Education and Experience

• High school diploma or equivalent
• Advanced degree – preferred
• Supervisory experience – preferred
• Experience in installing technologies
• Minimum of three years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, residential, commercial and/or industrial lighting, or conservation and energy management. Weatherization knowledge - A plus
• Knowledge of construction tools - Preferred
• Experience in customer service, sales, and field work - Preferred
• Mechanical and technical aptitude

Required Skills, Knowledge and Abilities

• Strong customer service and communication skills
• Must be able to handle a wide work variety and work in a fast-paced environment
• Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
• Ability to identify and resolve project application issues with customers and trade allies
• Proficient in Microsoft Office, specifically Word, Excel and Outlook
• Strong data entry skills in entering information in tracking systems/databases
• Ability to communicate effectively, both verbally and in writing with customers, clients and employees
• Ability to analyze and interpret data and solve practical problems
• Knowledge of mathematical concepts such as fractions, percentages and ratios
• Committed to diversity and inclusion
• Reliable transportation

Licenses & Certifications

• Valid driver’s license

Compensation & Benefits:

Franklin Energy reasonably expects the starting salary for this position to fall between $74,000.00 and $84,000.00 annually. The final offer will be determined based on relevant experience, skills, qualifications, internal equity, geographic location, and business needs.

• medical, dental, and vision coverage
• retirement benefits
• paid time off
• paid holidays
• and other company-sponsored benefits and programs

Travel Requirements

• Willingness to travel up to 80%