Field Storage & Customer Experience Manager

Public Storage; Lancaster (Lancaster County); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Public Storage is seeking a Property Manager to work at multiple sites, handling customer storage needs, sales of packing/moving supplies, and daily unit inspections to ensure readiness for rent. The role includes cash handling and assisting customers with payments, including reminders when needed.

Candidates come from customer-service oriented sales backgrounds such as retail or food service. A valid driver's license and own vehicle are required for travel between locations.

Qualifications

• Customer service/sales background from retail, restaurant, fast food or service industries.
• Able to communicate effectively with customers and team members.

Responsibilities

• Assess customer storage needs and suggest solutions, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability for immediate rental.
• Audit cash drawers and make bank deposits as part of daily duties.
• Assist customers with payments and place reminder/collection calls when needed.

Job description

Public Storage is seeking a Property Manager to work at multiple sites, handling customer storage needs, sales of packing/moving supplies, and daily unit inspections to ensure readiness for rent. The role includes cash handling and assisting customers with payments, including reminders when needed.

Candidates come from customer-service oriented sales backgrounds such as retail or food service. A valid driver's license and own vehicle are required for travel between locations.