Field Specialist II

bakerhughes; Lufkin (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Disability programs

401(k)

Job summary

Baker Hughes is seeking a Field Specialist II - PT to provide on-site mechanical and technical direction for Power Transmission equipment during commissioning, startup, operations and maintenance at customer facilities. The role includes travel (domestic and international) to consult, train, and troubleshoot with customer teams.

Ideal candidates have an associate degree or equivalent and strong mechanical abilities, with the ability to read technical drawings and manuals and excellent

Qualifications

• Associate's degree or equivalent from a two-year college (or a High School Diploma / GED with 2+ years field service or equivalent).
• Proven mechanical abilities.
• Ability to read and interpret drawings, specs, and maintenance manuals; solve practical problems.
• Strong verbal and written communication skills.

Responsibilities

• Provide technical direction and assistance for operation, maintenance, repair, and installation of Power Transmission equipment.
• Provide project and field service management with status updates and customer problem information.
• Travel to customer sites domestically and internationally to advise, train, and collaborate with customer personnel.
• Perform routine field repairs of Power Transmission products in a practical and timely manner.
• Verify installation of new Power Transmission products meets engineering requirements for warranty coverage.
• Deliver on-site guidance and training on operation, maintenance, and troubleshooting of assigned equipment.

Skills

Mechanical skills

Field service

Reading drawings

Communication

Education

Associate's degree or equivalent (2-year college)

Job description

Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward! Making it safer, cleaner and more efficient for people and the planet.

Partner with the best

The Field Specialist - Power Transmission is responsible for providing on-site mechanical/ technical direction and operating support of Power Transmission Equipment within customer facilities during commissioning, start-up, operations, preventive maintenance, and trouble‑shooting situations in accordance with engineering best practice and contractual work scope requirements.

As a Field Specialist II you will be responsible for:

• Providing general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of Power Transmission equipment
• Providing Project and Field Service management with complete and prompt information regarding status of jobs, customer problems.
• Traveling to customer sites, both domestic and international, to consult, advise, collaborate, and train customer’s personnel concerning equipment operation, repairs, and warranty service.
• Performing routine field repairs of Power Transmission products in the most practical, economical, and timely manner.
• Verifying that the installation of new Power Transmission products complies with engineering requirements to ensure warranty coverage.
• Providing technical assistance through on‑site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions.
• Assisting customer in scheduling maintenance and workload.
• Anticipating requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements.
• Maintaining knowledge of new developments and technologies of Lufkin and other manufacturers’ equipment in order to provide the highest standard of service.

Fuel your passion

To be successful in this role you will have:

• Have an associate's degree or equivalent from an accredited two‑year college (OR a High School Diploma / GED with a minimum of 2 years of experience in field service or equivalent technical experience).
• Have proven mechanical abilities.
• Have ability to read and interpret detail drawings, documents, specifications, and instructions such as safety rules, operating and maintenance procedure manuals, and the ability to solve practical problems related to gear repair equipment.
• Have strong oral and written communication skills

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Maintain knowledge of new developments and technologies of Lufkin and other manufacturers’ equipment in order to provide the highest standard of service.

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additionalelected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Field Specialist II - PT