Field Services|US|Job stage 4

Ampcus Inc; New Albany (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

Ampcus Inc in New Albany, OH is seeking experienced lead-level Field Technicians to perform structured fiber circuit audits across data centers. This is a hands-on role requiring precision and technical discipline to troubleshoot and resolve fiber circuit issues effectively. Candidates must have demonstrated fiber optics experience and the ability to use customer-specific tooling.

Responsibilities include performing audits, conducting light level testing, and maintaining accurate documentation. Qualification includes a minimum of 3 years of relevant experience. Ampcus is an Equal Opportunity Employer.

Qualifications

• Minimum 3 years of hands-on fiber optic cabling experience in data centers.
• Demonstrated experience with various connector types.
• Solid understanding of pass vs. fail criteria for fiber inspections.

Responsibilities

• Perform end-to-end fiber circuit audits across multiple DMARC locations.
• Clean, scope and inspect fiber end-faces.
• Conduct light level testing using optical meters.

Skills

Fiber optic cabling experience

Troubleshooting fiber circuits

Experience with LC, MPO/MTP, SC connectors

Knowledge of DMARC environments

Optical power meters usage

Tools

Fiber inspection scopes

Optical power meters

Bluetooth scanners

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title

Field Services | US | Job Stage 4

Location(s)

New Albany, OH

Job Summary

Seeking experienced lead-level Field Technicians to perform structured fiber circuit audits across active data center environments. This is a hands‑on, high‑volume role requiring precision, technical discipline, and the ability to troubleshoot and resolve contaminated fiber circuits on the first attempt. This is not an entry‑level or helper position. Candidates must arrive with demonstrated fiber optics experience and the technical aptitude to be quickly trained on customer‑specific tooling and logging platforms.

Key Responsibilities

• Perform end‑to‑end fiber circuit audits across multiple DMARC locations within a single shift
• Clean, scope, and inspect fiber end‑faces using industry‑standard tools and techniques
• Conduct light level testing using optical power meters and light sources at 1310nm and 1550nm wavelengths
• Identify and resolve fiber contamination issues, distinguishing between contamination and physical damage
• Escalate unresolvable faults following defined escalation procedures
• Log all test results, pass/fail outcomes, and actions taken into a customer‑provided mobile/web application
• Scan and validate cable barcodes using Bluetooth scanners (Code 128 standard)
• Confirm polarity using IR cards where required
• Maintain accurate documentation and ensure complete, first‑time records with no missing data fields
• Adhere to all ESD, PPE, and site safety requirements

Required Qualifications

• Minimum 3 years of hands‑on fiber optic cabling experience in data centers, network rooms, or similar restricted facilities
• Demonstrated experience with LC, MPO/MTP, and SC connector types
• Previous experience performing fiber circuit audits or circuit validations
• Working knowledge of DMARC environments and the technician's role within them
• Ability to distinguish between a contaminated end‑face and physical fiber damage without guidance
• Proficiency with one‑click cleaners, cassette cleaners, and reel‑style cleaners
• Understanding of when to apply wet clean versus dry clean methodology
• Familiarity with proper cleaning sequences for both LC single connectors and MPO multi‑fiber connectors
• Knowledge of common cleaning errors and how to avoid them
• Hands‑on experience with fiber inspection scopes or video probes
• Ability to inspect MPO end‑faces across all fiber positions and interpret results accurately
• Solid understanding of pass vs. fail criteria for fiber end‑face inspections of ultra‑low latency fiber connections
• Experience operating an optical power meter and light source
• Familiarity with expected power levels for multimode and single‑mode circuits and ability to flag anomalies
• Working knowledge of IEC 61300‑3‑35 cleanliness standards is a strong plus
• Demonstrated ability to troubleshoot and resolve failing circuits on the first attempt
• Experience using mobile or web applications to log field test results in real time
• Prior experience working on hyperscale or large‑scale data center build or audit programs
• Familiarity with Jira or similar ticketing platforms
• Experience with OTDR testing at 1310nm and 1550nm
• Experience working alongside general contractors or construction teams on active build sites
• Train‑the‑trainer experience or willingness to transition into a lead trainer role as the program scales

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.