Field Services Technician - Rego Park, NY

Nrg Bluewater Wind; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Field Services Technician, where you will install and service cutting-edge smart home technology. This role offers a unique opportunity to work independently while maximizing your earning potential through customer interactions. With a focus on exceptional service and integrity, you'll ensure customers feel connected and secure in their homes. Enjoy comprehensive training, a flexible work schedule, and a supportive team environment, all while contributing to a cleaner and smarter future. If you're ready to make a difference, this position is perfect for you.

Benefits

Comprehensive paid training

Company take-home vehicle

Cell phone and work tablet

Paid holidays

Two weeks paid time off

Employee pricing on products

401(k) plan with matching

Career development opportunities

Qualifications

• Motivated individuals with technology and sales skills are encouraged to apply.
• Candidates should have experience in customer service and field technician roles.

Responsibilities

• Provide expert-level installation and service of smart home technology.
• Maximize earning potential through services and installation appointments.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Clean driving record

Ability to thrive independently

Job description

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Field Services Technician - Rego Park, NY

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• All tools necessary to perform the job will be shipped directly to you!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• 401(k) plan with matching
• Career development and leadership opportunities

A Day in the Life:

As part of our Field Services Technician team, you’ll provide expert-level installation and service of cutting-edge technology. You will have the opportunity to maximize your earning potential by leveraging services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering them peace of mind.

Who we’re looking for:

Our technician team is made up of individuals from diverse backgrounds and experience levels. We believe in investing in our employees through comprehensive training and support. Whether you’re an experienced technician, a sales representative seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
• Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician
• Clean driving record and valid license
• Ability to thrive both independently and in a team environment

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and other limited-space areas
• Bend, kneel, crouch, and stand for extended periods

Safety is a top priority at Vivint. Field Service technicians will conduct safety analyses of each home to ensure a safe workplace for both technicians and customers.

Additional Information:

The compensation varies by geographic market, ranging from $29.38 to $33.79 per hour, depending on location, job-related knowledge, skills, and experience. We offer total rewards which may include:

• Paid holidays and flexible paid time off
• Employee/Friends/Family discounts
• Medical, dental, vision, and life coverage & 24/7 medical hotline
• 401(k) with employer match
• Employee resource groups

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to random drug testing and post-accident or reasonable suspicion testing, as permitted by law and collective bargaining agreements. We are an Equal Opportunity Employer, including veterans and individuals with disabilities. Salary levels may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.