Field Services Technician - Monroe, LA

NRG Energy; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Join a leading smart home company as a Field Services Technician, where you'll install and service cutting-edge technology while maximizing your earning potential. Enjoy full-time employment with a comprehensive benefits package, including medical, dental, and career development opportunities. We seek motivated individuals with exceptional customer service and sales skills, ready to make a difference in our customers' home experiences.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Opportunity for overtime

4/10 work schedule

Company take-home vehicle

Cell phone and work tablet

10 PTO days and paid holidays

Employee pricing on smart home products

Qualifications

• Exceptional customer service skills required.
• Sales experience in various fields preferred.
• Field technician experience is a plus.

Responsibilities

• Install and service smart home technology.
• Maximize earnings through service and installation appointments.
• Conduct safety analysis of each home.

Skills

Customer Service

Sales

Field Technician

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support

Additional Benefits:

• Opportunity for overtime to earn time and a half
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
• Company take-home vehicle and gas card
• Cell phone and work tablet
• All necessary tools provided — shipped directly to you!

Why Join Vivint?

• Full-time employment with a comprehensive benefits package including medical, dental, vision, life, and 401(k)
• 10 PTO days and paid holidays
• Career development and leadership opportunities
• Employee pricing on smart home products
• Awarded by Fast Company, Forbes, and others for innovation and diversity

A Day In the Life: As a Field Services Technician, you’ll install and service cutting-edge technology, maximizing your earning potential through service and installation appointments, while providing honest and reliable service to customers seeking peace of mind.

Who We’re Looking For:

We welcome applicants from diverse backgrounds and experience levels. Whether you’re experienced or motivated to learn, we want to speak with you!

• Exceptional customer service skills
• Sales experience (car, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in a team

Physical Demands:

• Lift up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and limited-space areas
• Stand, bend, kneel, and crouch for extended periods

We prioritize safety, conducting a safety analysis of each home to ensure a safe workplace for technicians and customers.

NRG Energy is committed to a drug-free workplace. Employees are subject to periodic drug testing, including post-accident and reasonable suspicion testing, in accordance with applicable laws and agreements. EOE AA M/F/Protected Veteran Status/Disability. Salary may be adjusted based on experience or skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.