Field Services Technician - Mobile, AL

Nrg Bluewater Wind; Mobile (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

NRG Bluewater Wind is seeking a Field Services Technician to join their Smart Home team in Mobile, Alabama. The role offers a chance to work with cutting-edge technology while delivering exceptional customer service. Benefits include a comprehensive package, paid training, and the opportunity to earn overtime. Ideal candidates possess strong customer service skills, sales experience, and the ability to work both independently and within a team.

Benefits

Comprehensive paid training and ongoing support

Company-provided vehicle and gas card

Full-time employment with benefits

10 PTO days and paid holidays

Qualifications

• Customer service and sales experience in fields like retail or call centers is advantageous.
• Experience as a field technician in various industries is a plus.
• Must have a clean driving record and valid license.

Responsibilities

• Install and service the latest technology for customers.
• Conduct safety analyses of each home.
• Handle customer inquiries and service calls efficiently.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Job description

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Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home provider in the United States, dedicated to redefining the home experience with intelligent products and services. We aim to proactively protect and keep our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, and coachable individuals with a knack for technology and sales.

Why Join Our Technician Team?

• Comprehensive paid training & ongoing coaching and support
• Opportunity for overtime to earn time and a half
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
• Company-provided take-home vehicle and gas card
• Cell phone and work tablet provided
• All necessary tools shipped directly to you

Why Join Vivint?

• Full-time employment with a comprehensive benefits package including medical, dental, vision, life, and 401(k)
• 10 PTO days and paid holidays
• Career development and leadership opportunities
• Employee pricing on smart home products
• Recognized by Fast Company as one of the World’s 50 Most Innovative Companies; Forbes named us one of America’s Best Employers and a Best Employer for Diversity

A Day In the Life:
As a member of our Field Services Technician team, you’ll install and service cutting-edge technology, acting with honesty and integrity to provide customers peace of mind. You’ll have opportunities to maximize earning potential through service and installation appointments that generate leads and additional revenue.

Who we’re looking for:

Our technician team comprises individuals from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car sales, retail, insurance, B2C, call centers)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in a team environment

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, and stand for extended periods

At Vivint, safety is a priority. Technicians will conduct safety analyses of each home to ensure a safe working environment. NRG Energy is committed to a drug- and alcohol-free workplace, with periodic random testing and post-accident testing as permitted by law. We are an Equal Opportunity Employer, including protected veterans and individuals with disabilities. Salary levels may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.