Field Services Technician L165

American Water; Peoria (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Life insurance

Employee stock purchase plan

Job summary

American Water in Peoria, IL is seeking a Field Services Technician L165 to perform J.U.L.I.E locates, hydrant flushing, and meter work, with focus on safety and customer service. This role may involve heavy equipment operation and coordinating with crews.

The position offers potential salary growth, a comprehensive benefits package (401(k), health/dental/vision, paid time off) and opportunities for professional development under the union agreement.

Qualifications

• High School diploma or equivalent required.
• 0-2 years of experience in the water industry.

Responsibilities

• Performs J.U.L.I.E locates, b-box and valve inspections, hydrant flushing, leak detection, and customer service as needed.
• Operates heavy equipment and vehicles and maintains safety and compliance.
• Works with teams or alone to complete assigned projects on time and documents work accurately.

Skills

Customer service

Safety awareness

Education

High School diploma or equivalent

Tools

Line locators

Metal locators

Pressure gauges

Sawsall

Dump trucks

Water meters

Job description

Job Description

Job Title: Field Services Technician L165

Job Description

Job Title: Field Services Technician L165

Posting Start Date: 8/14/26

Job Description:

Position Information

Posted Range: This is a Union represented role paying $36.43 per hour.

This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

Performs J.U.L.I.E locates. Performs b-box and valve inspections and maintenance/exercising, fire hydrant flushing inspections, and leak detection. Reads, tests, and/or installs water meters, when needed, and performs customer service functions, when needed. Breakdown of tasks determined by community and business need.

Key Accountabilities

• Performs J.U.L.I.E locates. Performs b-box and valve inspections and maintenance/exercising, fire hydrant flushing inspections, and leak detection. Reads, tests, and/or installs water meters, when needed, and performs customer service functions, when needed.
• Works with utility crews and customers,performing various water and sewer utility repairs, maintenance, installations, and a high level of customer service awareness to include working on mainbreaks, sanitary sewer backups, and jet flushing sewers.
• Maintains and keeps equipment in proper and safe operating condition. Performs required paperwork and investigations accurately, completely, detailed, and on time. Operates heavy equipment and vehicles such as dump trucks, water pumps,jack hammers, sewer jet cleaning and vacuum equipment, tv equipment, etc.
• Effectively operates various equipment such as line locators, metal locators, pressure gauges, sawzall, augers, b-box keys, meter reading equipment, etc.
• Works with teams or alone to complete assigned projects on time. Willing to perform any and all related job functions, when needed.

License/Certification

• Active drivers license required
• Must obtain Class A IL CDL license with 90 days of hire

Experience/Education

• High School diploma or equivalent required.
• 0-2 years of experience in the water industry.

Physical Requirements

• Frequent sitting, standing, and walking
• Frequent stooping, bending, and crouching
• Frequent use of manual and power tools, requiring use of multiple muscle groups on a regular basis
• Ability to lift up to 50lbs.

Work Environment

• Primarily outdoors
• May involve dig sites
• May involve going into customer homes
• Works overtime when required

Competencies

Plans & Aligns

Decision Making

Communicates Effectively

Builds Networks

Action Oriented