Field Services Technician - Killeen, TX

Vivint; Killeen (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading smart home company as a Field Services Technician. You'll install and service advanced technology, maximizing your earnings through customer interactions. Enjoy comprehensive training, a competitive hourly wage, and the opportunity for career growth in a supportive environment. Safety is paramount, and you'll be equipped with all necessary tools. Embrace a fulfilling career with a focus on customer satisfaction and innovation.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training & ongoing coaching

Company take-home vehicle and gas card

Cell phone and work tablet

Ten paid holidays

Two weeks paid time off

Employee pricing on smart home products

Medical/Dental/Vision/Life coverage

401(k) plan with matching

Career development and leadership opportunities

Qualifications

• Exceptional customer service skills.
• Sales experience in various fields.
• Field technician experience in relevant areas.

Responsibilities

• Provide expert-level installation and servicing of technology.
• Maximize earning potential through leads and additional revenue.
• Conduct safety analysis of homes.

Skills

Customer Service

Sales

Technical Skills

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job - We'll ship everything to you directly!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition as one of Fast Company's World's 50 Most Innovative Companies, Forbes' Best Employers, and a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you'll provide expert-level installation and servicing of cutting-edge technology. You will have the opportunity to maximize your earning potential by leveraging services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.

Who we're looking for:

Our technician team is made up of individuals from diverse backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. Whether you're an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
• Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician
• Clean driving record and valid license
• Ability to thrive both independently and in a team environment

Physical Demands of the Job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and other limited-space areas
• Bend, kneel, crouch, and stand for extended periods

Safety is a priority at Vivint. Field Services technicians will conduct a safety analysis of every home to ensure a safe workplace for both technicians and customers.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic random drug testing, post-accident, and reasonable suspicion testing, where permitted by law. We are an Equal Opportunity Employer (EOE AA M/F/Protected Veteran Status/Disability). Salary levels may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf