Field Services Technician - Great Falls, MT

Vivint; Great Falls (MT); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading smart home company as a Field Services Technician, where you'll provide expert installation and service of innovative technology. Enjoy competitive pay, comprehensive training, and a supportive team environment. This role offers opportunities for growth and earnings through commissions, with a focus on customer satisfaction and safety.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Company take-home vehicle and gas card

Cell phone and work tablet

Ten paid holidays

Two weeks paid time off

Medical/Dental/Vision/Life coverage

401(k) plan with matching

Career development opportunities

Qualifications

• Exceptional customer service skills required.
• Sales experience in various fields preferred.
• Field technician experience is a plus.

Responsibilities

• Provide expert-level installation and servicing of technology.
• Maximize earnings through services and installation appointments.
• Conduct safety analyses of homes.

Skills

Customer Service

Sales

Technical Skills

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job - We'll ship everything to you directly!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition as one of Fast Company's World's 50 Most Innovative Companies, Forbes' list of America's Best Employers, and a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you'll provide expert-level installation and servicing of cutting-edge technology. You'll have the opportunity to maximize your earnings by leveraging services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering what they have been looking for - peace of mind.

Who we're looking for:

Our technician team is diverse in backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you're an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car sales, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in a team

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and limited-space areas
• Bend, kneel, crouch, and stand for extended periods

Safety is a priority at Vivint. Field technicians will conduct safety analyses of every home to ensure a safe workplace for all.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic testing as permitted by law. We are an Equal Opportunity Employer, including veterans and individuals with disabilities. Salary levels may be adjusted based on experience or skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf