Field Services Technician - Florissant, MO

NRG Energy; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player in energy and home services is seeking motivated individuals to join their Field Services Technician team. This role offers competitive pay, comprehensive training, and a unique work schedule that allows for home dispatch. Technicians will provide expert installation and service of innovative smart home technology, ensuring customer satisfaction and safety. With a focus on growth and development, this company values diverse backgrounds and offers a supportive environment for all employees. If you're ready to make a difference in the smart home industry, this opportunity is for you!

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Company take-home vehicle

Cell phone and work tablet

Paid time off

Medical/Dental/Vision/Life coverage

401(k) plan with matching

Employee pricing on smart home products

Career development opportunities

Recognition as a top employer

Qualifications

• Motivated individuals with a knack for technology and sales.
• Experience in customer service and field technician roles.

Responsibilities

• Provide expert-level installation and service of technology.
• Maximize earning potential through leads and additional revenue.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Clean driving record

Ability to thrive in team environments

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job – We’ll ship everything to you directly!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition as one of Fast Company’s World’s 50 Most Innovative Companies, Forbes’ list of America’s Best Employers, and a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you’ll provide expert-level installation and service of cutting-edge technology. You will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer solutions that provide peace of mind.

Who we’re looking for:

Our technician team is made up of individuals from diverse backgrounds and experience levels. We believe in investing in our employees through comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to speak with you!

• Exceptional customer service skills
• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
• Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician
• Clean driving record and valid license
• Ability to thrive in both team environments and independently

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and other limited-space areas
• Bend, kneel, crouch, and stand for extended periods

At Vivint, safety culture is a priority. Field Services technicians will conduct safety analyses of every home to ensure a safe workplace for both technicians and customers.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic random drug testing, post-accident, and reasonable suspicion testing, as permitted by law and applicable agreements. We are an Equal Opportunity Employer, including protected veterans and individuals with disabilities. Level, title, and salary may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.