Field Services Technician(Cheyenne, WY)

NRG Energy; United States; Remote; Full time

Job summary

Join a forward-thinking company as a Field Services Technician, where your customer service and sales skills will shine! In this dynamic role, you'll enjoy a competitive hourly wage with uncapped commission, comprehensive training, and the opportunity for overtime. With a flexible 4/10 work schedule and the convenience of home dispatch, you can balance work and life while driving a company vehicle. This role allows you to make a real impact by providing cutting-edge technology solutions to customers, ensuring their peace of mind. If you're ready to take your career to the next level, this is the perfect opportunity for you!

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Opportunity for overtime

Company take-home vehicle

Gas card

Cell phone

Work tablet

All necessary tools provided

Qualifications

• Motivated individuals with strong customer service and sales skills.
• Experience in field technician roles is a plus.

Responsibilities

• Provide expert-level installation and services of technology.
• Maximize earning potential through appointments and leads.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Clean driving record

Teamwork

Tools

Work tablet

Cell phone

Job description

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

We are adding to our Field Services Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

1. Competitive hourly base plus uncapped commission
2. Comprehensive paid training & ongoing coaching and support
3. Opportunity for overtime to earn time and a half
4. 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
5. Company take-home vehicle and gas card
6. Cell phone and work tablet
7. We provide all tools necessary to perform the job – We'll ship everything to you directly!

A Day In the Life:
As part of our Field Services Technician team, you’ll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

Who we’re looking for:

1. Exceptional customer service skills
2. Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
3. Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician
4. Clean driving record and valid license
5. Someone who thrives in a team environment as well as independently

Physical demands of the job:

1. Lift and carry up to 45 lbs.
2. Climb ladders up to 14 feet
3. Work in attics and other limited-space areas
4. Bend, kneel, crouch, and stand for extended periods

Safety culture is strong at NRG. Field Services technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.

Additional Information

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $22.55 in our lowest geographic market up to $24.91 in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.