Field Services Technician - Carlsbad, NM

NRG Energy; United States; Remote; Full time

Job summary

An established industry player is seeking motivated individuals to join their Field Services Technician/Electrician team. This role offers a unique opportunity to work with cutting-edge technology while providing exceptional service to customers. With a competitive hourly base and uncapped commission, employees can maximize their earnings while enjoying a flexible 4/10 work schedule and a company vehicle. Comprehensive training and ongoing support ensure that all team members are well-equipped to succeed. If you thrive in a dynamic environment and have a knack for technology and sales, this position is perfect for you.

Benefits

Paid holidays

Flexible paid time away

Employee discounts

Medical/dental/vision/life coverage

401(k) + Employer Match

24/7 Medical Hotline

Qualifications

• Experience in customer service and sales is essential for success.
• A valid driving license and clean record are required.

Responsibilities

• Provide expert-level installation and services of technology.
• Maximize earning potential through services and installation appointments.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Clean driving record

Education

Field Technician/Electrician license

Tools

Work tablet

Company vehicle

Job description

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

We are adding to our Field Services Technician/Electrician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician/Electrician Team?

1. Competitive hourly base plus uncapped commission
2. Comprehensive paid training & ongoing coaching and support
3. Opportunity for overtime to earn time and a half
4. 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
5. Company take-home vehicle and gas card
6. Cell phone and work tablet
7. We provide all tools necessary to perform the job – We’ll ship everything to you directly!

A Day In the Life:
As part of our Field Services Technician/Electrician team, you’ll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

Who we’re looking for:

Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and provide comprehensive training and support. So, whether you’re an experienced Field Technician/Electrician with the correct license or you are a field technician with the experience we are looking for, feel free to apply. In the state of New Mexico, the license is an ES-3J.

1. Exceptional customer service skills
2. Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
3. Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician
4. Clean driving record and valid license
5. Someone who thrives in a team environment as well as independently

Physical demands of the job:

1. Lift and carry up to 45 lbs.
2. Climb ladders up to 14 feet
3. Work in attics and other limited-space areas
4. Bend, kneel, crouch, and stand for extended periods

Safety culture is strong at Vivint. Field Services technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.

Additional Information

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $28.32 in our lowest geographic market up to $36.21 in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Here are some total rewards which, depending on the position, may be offered:

1. Paid holidays and flexible paid time away
2. Employee/Friends/Family Discounts
3. Medical/dental/vision/life coverage & 24/7 Medical Hotline
4. 401(k) + Employer Match
5. Employee Resource Groups

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.