Field Services Technician - Brandon, FL

NRG Energy; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Join a leading smart home company as a Field Services Technician, where you'll provide expert installations and customer service while enjoying competitive pay and comprehensive training. This role offers a unique opportunity to work independently and as part of a team, ensuring customer satisfaction and safety.

Benefits

Competitive hourly base pay plus uncapped commission

Comprehensive paid training

Company-provided take-home vehicle

Medical, Dental, and Vision insurance

401(k) plan with matching

Two weeks paid time off

Employee pricing on smart home products

Ten paid holidays

Qualifications

• Exceptional customer service skills required.
• Sales experience in various fields preferred.

Responsibilities

• Provide expert installation and service of technology.
• Maximize earnings by converting appointments into leads.

Skills

Customer Service

Sales

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, and coachable individuals with a knack for technology and sales.

Why Join Our Technician Team?

1. Competitive hourly base pay plus uncapped commission
2. Comprehensive paid training, ongoing coaching, and support
3. Company-provided take-home vehicle and gas card
4. Cell phone and work tablet provided
5. All necessary tools provided and shipped directly to you
6. 4/10 work schedule with home dispatch; we pay for drive time to/from and between appointments

Why Join Vivint?

1. Ten paid holidays
2. Two weeks paid time off
3. Employee pricing on smart home products
4. Medical, Dental, Vision, and Life insurance coverage
5. 401(k) plan with matching
6. Career development and leadership opportunities
7. Recognition as one of Fast Company’s World’s 50 Most Innovative Companies, Forbes’ Best Employers, and a Best Employer for Diversity

A Day in the Life

As a member of our Field Services Technician team, you will provide expert installation and service of cutting-edge technology. You will have opportunities to maximize your earnings by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering them peace of mind.

Who We’re Looking For

Our technician team comprises individuals from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (e.g., car, retail, insurance, B2C, call center)
• Field technician experience (e.g., cable, internet, pest control, lawn maintenance, construction, solar)
• Clean driving record and valid license
• Ability to work well independently and in team environments

Physical Demands

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, and stand for extended periods

Safety is a priority at Vivint. Technicians will conduct safety analyses of homes to ensure a safe working environment for themselves and customers.

NRG Energy maintains a drug- and alcohol-free workplace. Employees are subject to periodic drug testing, including random, post-accident, and reasonable suspicion tests, as permitted by law and applicable agreements. We are an Equal Opportunity Employer. The level, title, and salary may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.