Field Services Technician

Als; Newtown (CT); On-site; USD 38,000 - 52,000; Full time

Job summary

ALS is hiring a Field Services Technician to prepare bottle orders for client sampling and to coordinate sample pick-ups and drop-offs. You will travel within the assigned territory, delivering samples to the Middletown Office and maintaining strict chain-of-custody records.

The role requires a current driver’s license, the ability to operate a company vehicle, and strong organization and communication skills. Physically able to lift 50 lbs and work across site locations is essential.

Qualifications

• Must have a current driver’s license with a clean driving record.
• Ability to operate the company vehicle and read maps.
• 1+ years working as a Courier, driver, messenger, or related position.
• Able to lift up to 50 lbs and to sit, drive, and walk for 8 hours.

Responsibilities

• Prepare bottles for client sampling and ensure orders are ready for shipment.
• Provide sampling pick-ups and drop-offs for ALS clients.
• Drive in assigned territories and deliver samples to the Middletown Office.
• Maintain an accurate chain-of-custody record for each sample in your possession.
• Perform routine vehicle maintenance and keep the company vehicle clean and organized.

Skills

Verbal communication

Written communication

Multitasking

Independent work

Education

High School diploma

Job description

At ALS, we encourage you to dream big.When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.Field Services TechnicianImagine your future with us!At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.About the role:General Accountability:The primary purpose of this position is to be responsible for preparing bottles orders to be shipped directly to the client for sampling and providing ALS clients with all necessary sample pick-ups and drop-offs.About you:Duties will be split between bottle prep department and field services.Issue bottles to clients based on requested testing.Order and stock bottles for various laboratory testing and client needs.Drive in assigned territories as directed by supervisor and picking-up samples and delivering them to Middletown Office.Provide ALS clients with all necessary sampling activities, sample pick-ups and drop-offs.Store all samples in a cooler with ice and deliver to ALS Sample Receiving.Provide an accurate and completed chain of custody record of any sample in your possession.Convey any ALS client requests or concerns to the Field Services Supervisor or appropriate Customer Service Representative.Maintain routine vehicle maintenance, including fluid checks and/or replacements, exterior and interior cleaning of company vehicle.Ensure compliance with field service sampling plan, assigned SOP’s, QA manual and ALS Client Service Manual.Professional appearance and conduct to both ALS staff and clients.Other duties as assigned.Required Qualifications:Current Driver’s license with clean driving recordAbility to operate company vehicle.Knows the region and able to read maps.Able to take ownership for meeting goals and objectives; willing to be accountable for own decisions, and willing to give 100%. Look for new ways to accomplish objectives.English verbal and written communication skills with the ability to communicate with clients, staff and management.Multi-tasked, organized, detail oriented, and possesses problem solving capabilities; will have good time management capabilities.Self-motivated and self-directed; able to work independently.Possible travel to additional labs in other areas.High School educationInterest in Science helpful but not required.1+ years working as a Courier, driver, messenger, or related position.Physical Demands:Able to speak and hear clearly while communicating with co-workers, Department team members, management, and clients.Able to lift to 50 lbs. on a consistent basis (may request and use a dolly for situations requiring heavy loads).Able to sit, drive, and walk for 100% of an 8-hour day.Must be able to drive and get in and out of vehicle.Dexterity in hands and fingers to operate vehicle, computer and other equipment.Must have average vision and able to see to read reports and operate vehicle, office equipment.Working at ALS:Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.Our benefits include:Structured wage increasesComprehensive benefit package (including medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)Additional vacation days for years of serviceBusiness support for education or training after 9 months with the companyLearning & development opportunities (unlimited access to e-learnings and more)About ALS:ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.Everyone matters:ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society.ALS is a VEVRAA Federal Contractor.EOE AA Minority, Female, Veteran, Individuals with DisabilitiesClick Here to view the EEO is the Law posterClick Here to view the FMLA Law posterClick Here to view the EPPA Law PosterClick Here to view the Pay Transparency ProvisionClick Here to view company E-Verify Participation PosterALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.Working at ALSThe ALS team is a diverse and dedicated community united by our passion to make a difference in the world.Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.Everyone MattersALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities.ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.EligibilityTo be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.How to applyPlease apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.