Field Services Tech Analyst

BJC HealthCare; Missouri; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Tuition Assistance

Paid Time Off

Job summary

BJC HealthCare is hiring for a Field Services Tech Analyst to support end-user IT equipment and software at multiple sites, with an emphasis on on-site assistance and clear communication.

The role is entry level, requiring a high school diploma (GED accepted) and the ability to work independently within established IT support procedures. Prior IT experience is not required, but a proactive attitude and good teamwork are essential.

Qualifications

• High School Diploma or GED required.
• Bachelor's Degree preferred (Healthcare IT or related field).

Responsibilities

• Follows agreed procedures to perform simple installations, replace consumable items and check the correct working of installations.
• Documents and reports on work done.

Education

High School Diploma or GED

Bachelor's Degree

Job description

Additional Information About the Role

BJC is hiring for a Field Services Tech Analyst. This is an onsite position at Christian. We are looking for applicants with IT background.

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Preferred Qualifications

Role Purpose

The Field Technology Support (FTS) Analyst is an entry level position on the Field Technology Support team which is responsible for all end user technology assets with which the employees interface. The FTS Analyst may be required to be 100% on-site and could support one or more locations. The FTS Analyst will work in either a configuration or deployment capacity. The FTS Analyst and all roles in the FTS team serve as the face of IT Support and as such much have a pleasant demeanor and enjoy working directly with others.

Responsibilities

• Follows agreed procedures to perform simple installations, replace consumable items and check the correct working of installations.
• Documents and reports on work done.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• No Experience

Preferred Requirements

Education

• Bachelor's Degree

Experience

• <2 years

Supervisor Experience

• No Experience

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer