Field Services Lead: Project Delivery & Safety

IMI Industrial; Topeka (KS); Hybrid; USD 65,000 - 90,000; Full time

Job summary

IMI Industrial is seeking a Field Services Manager to lead project execution from start to finish. You will oversee contractors, vendors, partners and installers, keeping everyone in the loop and ensuring safety while delivering projects on schedule.

This role requires strong leadership, communication and teamwork, with the ability to solve problems across on-site and remote settings and adapt to occasional weekend or evening work.

Qualifications

• Strong organizational, critical thinking and people skills.
• Excellent communication abilities and attention to detail.
• Ability to manage multiple tasks, deadlines and priorities.
• Experience working with field services teams is a plus.

Responsibilities

• Communicate with customers, vendors, and other suppliers concerning staffing, scheduling, system layout and safety issues.
• Supervises field services personnel who perform on-site support and technical assistance to customers through complex projects.
• Oversees estimation, installation, troubleshooting, and maintenance of products and equipment to maximize uptime.
• Maintains customer relationships while researching and answering questions about projects from start to finish.
• Implements methods, guidelines, and policies to facilitate efficient service delivery and quality control.
• Acts as a source of guidance to assist with complex services or issues.
• Trains field services employees to perform quality work and handle on-site challenges.
• Establishes and maintains positive working relationships with employees and department managers.

Education

Associate or bachelor’s degree

High school diploma or equivalent

Tools

Microsoft Office

Job description

IMI Industrial is seeking a Field Services Manager to lead project execution from start to finish. You will oversee contractors, vendors, partners and installers, keeping everyone in the loop and ensuring safety while delivering projects on schedule.

This role requires strong leadership, communication and teamwork, with the ability to solve problems across on-site and remote settings and adapt to occasional weekend or evening work.