Field Services Engineer

Insight Global; North Carolina; On-site; USD 110,000 - 150,000; Full time

Job summary

Insight Global seeks a Technical Field Advisor to lead field service on transformer projects at substations and power plants. You will guide crews, ensure safety, quality, and schedule, and collaborate with customers and factory teams.

The role requires 5+ years of transformer field service experience, strong supervisory skills, and willingness to travel up to 80% domestically and internationally. Located in North Carolina, the position offers growth in a dynamic energy sector.

Qualifications

• 5+ years of field service assembly, maintenance, and repair experience on transformers.
• Experience with transformer accessories in utility/energy sector.
• Strong supervisory skills to direct crews and subcontractors.
• Willing to travel up to 80% domestically and internationally.

Responsibilities

• Direct crews and sub-contractors per safety and standards.
• Manage project budgets, scope, hours, and expenses.
• Coordinate site communication with client and project management.
• Ensure proper assembly, oil processing, testing per factory specs.

Skills

Field supervision

Transformer testing

Electrical wiring

Troubleshooting/repair

Travel readiness

Education

Bachelor's degree

High School diploma / GED

Technical/vocational training

Job description

Technical Field Advisor, (TFA), is a working field service consultant responsible for maintaining quality standards of the Client field service work, self-performing warranty repairs, environment, safety, and the overall performance of crew / contractors on field projects. The TFA is the primary on site guide in assembly, service, and repair of transformers and other work at an electrical substation or power plant. The TFA is responsible for the successful execution of projects, both technically and administratively. The TFA is encouraged to take crucial and/or corrective action for the well-being of the onsite personnel, environment, project, equipment, customer and/or the organization.

• Direct crews, vendors/sub-contractors assigned to projects to perform duties in accordance with local, customer, industry and corporate laws, regulations and/or standards
• Ensure projects are timely, within budget performance of projects. Responsible for acquiring budget parameters of assigned projects, including scope of work, hours/days budgeted, expenses, and anticipated vendor/subcontractor delivery requirements, coordination of heavy equipment, tankers, test equipment, ensuring vehicles, tools, equipment, and materials are in safe, operating order and performing maintenance service, inventory, and corrective repairs with their crew
• Maintain effective communication with site contact for coordination and project management, including daily updates, written and/or verbal, with NRM, including project changes, safety reviews, safety incidents, work scope changes, etc.
• The TFA ensures the reassembly, vacuum, oil fill, & testing is completed per the factory’s recommendations and deviations were not taken that could jeopardize the warranty
• The TFA provides technical support and accurate installation sequence of accessories, communication between the field and factory for progress and issues. On behalf of the factory the TFA retains ownership and responsibility of the equipment until customer has signed the documentation accepting the final product
• Must possess 5+ years of combined field service technical assembly, maintenance and repair of power and distribution transformers/transformer accessories in the utility/energy electrical industry.
• Expertise in Distribution, Power, and Transmission electrical substation equipment across Low, Medium, and High Voltage ranges preferred.
• Bachelor’s degree, High School diploma, GED or technical vocational or apprenticeship training, combined with prior transformer field service or related experience.
• High level field supervisory skills to direct crew members and subcontractors as assigned.
• Perform and direct personnel in operating transformer oil processor safely and accurately.
• Must have strong commercial and industrial electrical wiring and strong transformer electrical testing and fixing skills.
• Willing and able to travel domestic and international up to 80%.