Field Services Engineer

HappyGlobal Service; Houston (TX); On-site; USD 95,000 - 130,000; Full time

Job summary

HappyGlobal Service is seeking a skilled Field Service Engineer to lead on-site installation, commissioning, and start-up of offshore wind transformers, substations, and switchgear. You will perform preventive maintenance, troubleshoot faults, and document activities for customers across the US.

The role requires 3+ years in HV field service, plus training as an electrician or mechatronics technician; Journeyman/Master Electrician is preferred. Travel and offshore assignments are expected.

Qualifications

• Completed vocational training as an electrician/electronics technician (e.g., industrial engineering, energy and building services, automation technology, mechatronics).
• Additional qualification as a Journeyman or Master Electrician is preferred.
• Minimum 3 years of field service experience with high‑voltage electrical equipment; offshore wind transformers/substations/switchgear experience is highly desirable.

Responsibilities

• Carry out on-site installation, commissioning, and start-up of offshore wind transformers, compact substations, and switchgear at customer locations.
• Perform scheduled preventive maintenance and emergency repairs on offshore transformers, compact substations, and switchgear.
• Rapidly respond to technical issues at customer sites, diagnose and provide effective solutions.
• Use maintenance software to log activities, prepare field service reports, and maintain technical records.
• Strictly adhere to safety policies and regulations including NFPA 70 and NFPA 70E, with offshore safety requirements.
• Supervise and sign off on work by subcontractors within the field maintenance scope.
• Provide technical training and after-sales support to customers on equipment operation and maintenance.

Skills

On-site installation

Maintenance & repairs

Fault diagnosis & troubleshooting

Documentation & reporting

Safety & compliance

Subcontractor supervision

Customer training & support

Education

Vocational training as electrician/electronics technician

Journeyman/Master Electrician preferred

Min 3 years field service with HV equipment

Tools

Diagnostic tools

Test equipment

GIS/AIS switchgear knowledge

Job description

Qualifications

On‑site Installation & Commissioning‑Carry out installation, commissioning, and start‑up of offshore wind transformers, compact substations, and switchgear at customer locations Maintenance & Repairs‑Perform scheduled preventive maintenance and emergency repairs on offshore transformers, compact substations, and switchgear. Fault Diagnosis & Troubleshooting‑Rapidly respond to technical issues at customer sites, perform systematic diagnostics, and provide effective solutions. Documentation & Reporting‑Use maintenance software to log service activities, prepare field service reports, and maintain technical records. Safety & Compliance‑Strictly adhere to internal safety policies and customer site safety regulations, ensuring compliance with NFPA 70 (electrical installations), NFPA 70E (electrical safety in the workplace), and special offshore safety requirements Subcontractor Supervision‑Supervise and sign off on work performed by subcontractors within the scope of field maintenance Customer Training & Support‑Provide technical training and after sales support to customers on equipment operation and maintenance.

Education & Experience:

Completed vocational training as an electrician/electronics technician (e.g., industrial engineering, energy and building services, automation technology, mechatronics). Additional qualification as a Journeyman or Master Electrician is preferred. Minimum 3 years of field service experience with high‑voltage electrical equipment; experience with offshore wind transformers, compact substations, or switchgear is highly desirable.

Technical Skills:

Hands‑on experience in installation and maintenance of offshore wind transformers, compact substations (E‑House), and GIS/AIS switchgear. Proficient in using diagnostic tools and test equipment. Strong analytical and problem‑solving abilities. Familiarity with IEC 60076‑16 (transformers for wind power) and the IEC 62271 series (switchgear).

Language Skills:

English: Business‑proficient‑able to conduct technical discussions with US clients independently.

Other Requirements:

Valid work authorization in the United States. Valid US Class B driving licence. High flexibility and willingness to travel extensively within the United States and internationally (assignments may last several weeks), including offshore site work.