Field Services Engineer

Delta Staffing; Houston (TX); On-site; USD 90,000 - 110,000; Full time

Job summary

Delta Staffing is seeking a Field Service Engineer in Houston, specializing in diagnosing and repairing Fanuc robots. This full-time position involves extensive troubleshooting, technical reporting, and collaborative problem-solving at customer sites. Ideal candidates will have a Bachelor’s degree in Applied Science and five years of hands-on robotics experience.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Five years Robotics Integration/Installation/Service Experience.
• Minimum previous experience with Fanuc robots and controllers.
• Ability to interpret PLC ladder logic.

Responsibilities

• Diagnose and repair Fanuc equipment at customer sites.
• Maintain impeccable documentation and service reports.
• Coordinate activities and communicate effectively with customers and team.

Skills

Diagnosing robots

Reading electrical prints

Mechanical troubleshooting

Technical writing

Communication skills

Education

Bachelor’s Degree in Applied Science

Job description

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About the Role: If you know how to diagnose and repair Fanuc robots, I have a job for you. We have Field Service Engineers across the country, and need another one in Houston!

Responsibilities:

• Diagnose and repair Fanuc equipment at customer sites on a moment’s notice and remain on-site for the duration of time required to perform the troubleshooting and repair.
• Assignments may involve long hours, night, weekend and holiday work.
• Work with customers to solve problems collaboratively, including union personnel and other Fanuc employees.
• Upon the completion of the call maintain impeccable documentation.
• Must be meticulous with Field Service Report describing the problem, the corrective action and detailing the labor, material and travel expense costs is provided to the customer and then returned to HQ for processing.
• Documenting The Company's products and related peripheral equipment performance, failure modes and reporting results for the purpose of troubleshooting, repairing, and restarting the system.
• Daily reporting to the Service Supervisor & Dispatch to update status & availability.
• Maintenance of a service tool kit and documentation to facilitate rapid customer response.
• Perform warranty service on The Company's products.
• Coordinate responsibilities, activities, and schedule with Service Supervisor to insure customer satisfaction, proper billing, and support collections activities.
• Communicate frequently with involved The Company's America employees and customer employees to insure that expectations are being met.
• Return of parts shipped for the service call but not purchased by the customer or defective parts replaced under warranty.
• Maintenance of a home office for coordinating activities in between service calls.

Qualifications:

• Bachelor’s Degree in an Applied Science or equivalent technical education preferred.
• Five years Robotics Integration/Installation/Service Experience.

Required Skills:

• Ability to discuss, diagnosis & repair robot operational and process problems as reported by the customer or Hotline.
• Expert in reading and interpreting electrical, mechanical, and pneumatic prints and related technical documentation.
• Ability to read and interpret PLC ladder logic.
• Minimum previous experience with Fanuc robots, controllers and peripheral equipment on RJ3iB, R30iA, and R30iB control platforms.
• Well-developed technical writing and communication skills.
• Able to work at customer sites with little direct supervision.
• Mechanical/Electrical/Pneumatic Troubleshooting, Teardown, and Repair Experience.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing, Engineering, and Production

• Industries

  Robotics Engineering and Automation Machinery Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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