Field Service Technician - Wilmington

Quenchwater; Wilmington (NC); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Hands-on training

Company vehicle provided

Job summary

Culligan Quench is seeking a Field Service Technician for the Wilmington, NC area to service our filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers and coffee brewers.

You will perform installations, maintenance and repairs, provide a positive customer experience on site, and report to the Field Service Manager. A hands-on training process is provided upon hire.

Qualifications

• Experience in field service or customer-facing roles preferred.
• Valid driver's license with clean record.
• Strong communication and problem-solving skills.

Responsibilities

• Perform installations, maintenance and repairs on bottled water systems.
• Troubleshoot and diagnose issues on site and coordinate with field team.
• Provide a positive customer service experience during on-site visits.
• Operate a company vehicle as part of daily duties.

Skills

Customer service

Problem solving

Time management

Driver's license

Education

High school diploma or equivalent

Job description

About Culligan Quench

Culligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/.

About Culligan

There's nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com.

Values: 5Cs

• Culligan as One
• Customers come first
• Commitment to Innovation
• Courage to do what's right
• Consistently deliver exceptional results

The Position

We are currently seeking a Field Service Technician for our Wilmington, NC area market to perform all service work on our filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. This includes installations, maintenance repairs, and preventative maintenance. The Field Service Technician also acts as the face of Quench, providing a positive customer service experience during site visits. The Field Service Technician reports to the Field Service Manager and will operate a company vehicle. We provide a hands-on training process upon hire.

A typical schedule for a Field Service Technician is Monday-Friday, 7:00AM-4:00PM. This may slightly vary depending on service market.

Pay: $22.67 - $23.00 (Or more with Experience)

Beware of fake job offers falsely claiming affiliation with our company

• We never request banking details or other personally identifiable information during interviews.
• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.
• Official emails are from our domain. Our approved emails will come from @quenchwater.com.

Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at [e-mail]

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer.

Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws.

This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs.

All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.