Field Service Technician – Water Systems & On‑Site Support

Culligan Quench; City of White Plains (NY); On-site; USD 35,000 - 36,000; Full time

Benefits offered by this job

Overtime potential

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid holidays and PTO

Company vehicle

Gas card

Tools provided

Training and career development

Job summary

Culligan Quench’s Field Service Technician will install, maintain, and repair filtered water systems, ice machines, sparkling water dispensers, and coffee brewers at customer sites in the New York area. You will drive a company vehicle, troubleshoot issues, replace filters, and ensure safe, reliable operation of all equipment.

The role emphasizes professional customer service, strong communication, and adherence to safety protocols.

Qualifications

• High school diploma or equivalent; technical school preferred.
• Basic computer skills to record service and communicate with team.
• Ability to lift 70+ lbs and climb ladders.
• Must pass pre-employment background check, drug screen and MVR review.

Responsibilities

• Drive a company vehicle to install, troubleshoot, and maintain equipment.
• Routinely replace water filters, clean and sanitize tanks, change UV bulbs.
• Inspect equipment for leaks, malfunctions, and safety concerns.
• Follow company and customer safety policies and site procedures.
• Maintain company vehicle per policy, including mileage and maintenance logs.
• Safely transport and operate equipment and tools.
• Document service work using a tablet or mobile device.
• Provide professional and timely customer service at each site visit.
• Maintain regular and reliable attendance.

Skills

Mechanical aptitude

Driving experience

Customer service

Communication skills

Valid driver's license

Age 21+

Education

High school diploma

Job description

Culligan Quench’s Field Service Technician will install, maintain, and repair filtered water systems, ice machines, sparkling water dispensers, and coffee brewers at customer sites in the New York area. You will drive a company vehicle, troubleshoot issues, replace filters, and ensure safe, reliable operation of all equipment.

The role emphasizes professional customer service, strong communication, and adherence to safety protocols.