Field Service Technician — Vending Equipment Repair

Compass Group USA; Parsippany-Troy Hills (NJ); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Job summary

Canteen is seeking a Service Technician in Parsippany, NJ for full-time work repairing, maintaining, and assisting in the installation of vending machines and equipment.

You will respond to dispatch calls, assess service needs, and collaborate with customers to resolve issues, using company vehicles and a range of tools. Prior customer service experience is required and a valid driver's license is expected.

Qualifications

• Customer service experience required.
• Full-time schedule; Monday–Friday; hours may vary.
• Location: Parsippany, NJ (Canteen - 2 Cranberry Road Unit #2).

Responsibilities

• Responds to dispatch calls for machine repairs using company-owned vehicle.
• Calls on existing customers to determine adequacy of service and resolves complaints.
• Visually inspects machines to diagnose malfunctions and replaces worn parts.
• Inspects parts for wear and misalignment and tests machine operation after repair.
• Manages inventory, orders parts, and prepares machines for installation.
• Assists in installations and removals of equipment at accounts.
• Operates mechanical equipment and hand tools for repairs.
• Performs other duties as assigned.

Skills

Customer service experience

Tools

Drills

Grinders

Welding torches

Job description

Canteen is seeking a Service Technician in Parsippany, NJ for full-time work repairing, maintaining, and assisting in the installation of vending machines and equipment.

You will respond to dispatch calls, assess service needs, and collaborate with customers to resolve issues, using company vehicles and a range of tools. Prior customer service experience is required and a valid driver's license is expected.