Field Service Technician - Travel Required

Solar Turbines Incorporated; Maryland; Remote; USD 39,000 - 55,000; Full time

Benefits offered by this job

Travel & company vehicle

Medical, dental, vision

Paid time off

Health savings account

Flexible spending accounts

Disability coverage

Employee assistance program

Job summary

Caterpillar Inc. is seeking a field service technician to install, maintain and troubleshoot customer equipment at sites across the local region.

This remote-adapted role requires traveling to customer locations for preventive maintenance, inspections and commissioning activities on turbomachinery and packaged systems. The candidate will use test equipment, refer to schematics and manufacturer specifications, and perform installations or adjustments under supervision.

Qualifications

• Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and provide excellent service.
• Preventive maintenance and repairs on mechanical parts used in power plants.
• Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons.
• Knowledge of procedures, practices, regulatory requirements for safety; PLC knowledge; ability to obtain a TWIC credential.

Responsibilities

• Installs, maintains and troubleshoots customer equipment at the site.
• Perform on-site preventive maintenance and inspection services.
• Refer to schematics and manufacturers' specifications; diagnose problems with guidance from supervisors.
• Under supervision, use hand tools and test equipment to analyze, repair or replace faulty parts.

Skills

Service Excellence

Mechanical Maintenance - Power Supply

Mechanical Maintenance (Oil and Gas)

Safety (Oil and Gas)

Job description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignments include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems.

This is a remote position but qualified applicants will reside in the state of Maryland, Ohio, Pennsylvania or West Virginia to be able to support the local Customer base.

Use a variety of test equipment to diagnose and identify malfunctions and may refer to schematics and manufacturers' specifications that provide instructions on how to locate problems with guidance of experienced field service personnel and/or supervisor.

Under supervision use hand tools, gauges and instruments to analyze, repair or replace faulty parts. Utilize digital tools and systems.

Observe and check for common causes of trouble, such as dirty or defective components, cleaning and lubricating equipment with guidance of experienced field service personnel and/or supervisor.

Under supervision perform routine installations and making adjustments to equipment as appropriate within normal procedures.

Benefits

• Travel, Company Truck, Gas Card, Meals/Lodging ALL included
• Medical, dental and vision coverage starting day 1
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
• Health savings account (HSA)
• Flexible spending accounts (FSAs)
• Short and long-term disability coverage
• Employee Assistance Programs

Key Responsibilities and Qualifications

• Service Excellence : Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Mechanical Maintenance - Power Supply : ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants.
• Mechanical Maintenance (Oil and Gas) : Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons.
• Safety (Oil and Gas) : Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; Programmable Logic Controller (PLC) : Knowledge of Programmable Logic Controller (PLC); Be able to obtain a legal Transportation Worker's Identification Credential.

It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Join our Talent Community.