Field Service Technician - Texas

Pureflow Inc; Irving (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading water solutions company based in Irving, TX is seeking a Texas Field Service Technician to perform maintenance on high-purity water systems and troubleshoot any efficiency issues. Candidates should have at least 3 years of experience in service operations, a strong electrical and mechanical aptitude, and the ability to work in customer-facing settings. This role offers a competitive salary and comprehensive benefits.

Benefits

Competitive base salary

Comprehensive Benefits

$1 for $1 401k match up to 4%

9 Company-paid holidays

Generous personal time off

Education assistance

Employee referral bonus program

Ongoing training and development

Qualifications

• Minimum 3 years of experience in equipment service operations.
• Strong electrical and mechanical aptitude.
• Ability to understand instrumentation and controls.
• Self-motivated and capable of managing pressure.

Responsibilities

• Perform maintenance of high-purity water systems.
• Diagnose and troubleshoot efficiency issues in systems.
• Document all work performed per SOPs.
• Maintain relationship with customers regarding service contracts.

Skills

Electrical aptitude

Mechanical aptitude

Good computer skills

Organized and energetic

Education

High school diploma or GED

Job description

Texas Field Service Technician

About the Position:

Pureflow provides premium water solutions for mission-critical water systems. Our customers range from pharmaceutical and life science manufacturing and research facilities to industrial power, electronics, and manufacturing sites. We are looking for talented technicians who can maintain and troubleshoot moderate to complex mechanical equipment used in the purification of ultra-pure water for critical applications. Successful technicians usually have backgrounds in repairing integrated equipment such as HVAC, Automotive or Diesel, or other automated electro-mechanical systems. We provide all training necessary to transfer the knowledge that you already have into the management of high-tech water purification technologies.

Key Responsibilities

• Performs field maintenance of high-purity water systems
• Perform diagnostics and troubleshooting on systems that impact water system efficiency and chemical purity
• Assists Installation Department staff in commissioning/startup of new water systems as needed
• Provides thorough documentation of all work, parts, and time in accordance with SOPs
• Works closely with service management and engineering teams to identify system or component problems and implement solutions
• Partners with customers in the consistent management and maintenance of their water systems and assists them in good management practices for the smooth performance of their systems
• Maintains effective, trusted working relationship with customers
• Communicates with TX Technical Service Center Manager regarding service contract issues
• Uses safe work practices driving, in the shop, and at customer sites
• Maintains extraordinarily neat work areas, including vehicles, shop, and work sites
• Performs other duties, as assigned

Job Requirements

• Minimum 3 years of experience in equipment service operations, preferably in customer-facing settings
• Strong electrical and mechanical aptitude with some commercial/industrial experience
• Ability to understand instrumentation and controls
• Self-motivated, results-oriented, organized, energetic & capable of staying cool under pressure from multiple ongoing projects
• Good computer skills (Internet Explorer, Word, Excel)
• High school diploma or GED

Physical Requirements/Working Environment

• Majority of work is performed in industrial settings inside customer facilities
• Regular "on call" rotation assignments
• Significant local travel, plus average of 7 overnight stays per month
• Must have and maintain a record of safe driving with no recent moving or driving violations
• Ability to lift up to 50 lbs. without physical restrictions, frequent walking, bending, climbing, stooping, and standing for long periods of time on concrete

Perks

• Competitive base salary
• Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Health Savings Account (with company contributions), and more
• $1 for $1 401k match up to 4% of salary
• 9 Company-paid holidays
• Generous personal time off that increases with tenure
• Education assistance
• Employee referral bonus program
• Ongoing training and development by internal and external industry experts

Pureflow is an equal-opportunity employer and requires pre-offer background checks and post-offer, pre-employment drug tests on all positions. Additionally, this position requires a post-offer, pre-employment physical.

Key words: Service, Technician, Mechanic, Mechanical Engineer, Facilities, Maintenance, HVAC mechanic, Automotive Mechanic, Plumber