Field Service Technician: Synthetic Turf (Travel)

Tarkett; Chicago (IL); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Tarkett Sports, home of FieldTurf, is seeking a Field Service Synthetic Turf Technician. You will travel to customer sites across Illinois and nearby states to keep fields performing at peak levels.

Responsibilities include inspections, preventive maintenance, diagnostics, and timely repairs of FieldTurf systems, plus documenting service reports and communicating clearly with customers. You will educate field owners on proper maintenance, collaborate with FieldCare Coordinators and regional

Qualifications

• Strong mechanical aptitude and hands-on troubleshooting experience.
• Ability to travel regularly with overnight stays.
• Excellent problem-solving and communication skills.
• Ability to read and interpret technical manuals.
• Experience with field service software or mobile platforms preferred.

Responsibilities

• Perform inspections, maintenance, troubleshooting, and repairs on FieldTurf synthetic turf systems.
• Diagnose issues and deliver timely, effective solutions that exceed customer expectations.
• Complete accurate service documentation and reports in a timely manner.
• Build strong relationships with customers through professional communication and outstanding service.
• Educate field owners/operators on maintenance techniques and equipment usage.
• Collaborate with FieldCare Coordinators, Customer Service, and regional sales for seamless support.

Skills

Mechanical aptitude

Problem-solving

Independent worker

Customer focus

Communication

Attention to detail

Reading manuals

Field service software

Travel willingness

Computer skills

Tools

Outlook

Concur

Field Service Lightning

Job description

Tarkett Sports, home of FieldTurf, is seeking a Field Service Synthetic Turf Technician. You will travel to customer sites across Illinois and nearby states to keep fields performing at peak levels.

Responsibilities include inspections, preventive maintenance, diagnostics, and timely repairs of FieldTurf systems, plus documenting service reports and communicating clearly with customers. You will educate field owners on proper maintenance, collaborate with FieldCare Coordinators and regional