Field Service Technician (Swiftwater, PA)

OMEGA, Inc.; Niwot (CO); On-site; USD 40,000 - 59,000; Full time

Benefits offered by this job

Health coverage

Vacation, holiday, and leave policies

Tuition reimbursement

Employee recognition programs

Employee assistance programs

Relocation assistance

Job summary

Particle Measuring Systems is seeking a Field Service Technician I to support North America Field Service. This on-site role, based in Swiftwater PA with substantial travel, focuses on maintaining and repairing micro-contamination monitoring equipment for semiconductor and pharmaceutical customers.

You will calibrate, troubleshoot, and repair electronic equipment, read schematics, and work with customers to ensure satisfaction while upholding safety and quality standards.

Qualifications

• Associates degree in electronics or military equivalent required.
• 1+ year of electronics technician experience preferred.
• Ability to read schematics in English.
• Ability to troubleshoot with minimal guidance.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team focused on customer satisfaction.

Responsibilities

• Calibrating, troubleshooting and repairing electronic equipment.
• Supporting customer calibration and maintenance of Particle Measuring Systems micro-contamination monitoring equipment.
• Researching customer problems and complaints.
• Acting as a liaison between customers and various departments.
• Continuously evaluate processes for improvements in efficiency, quality, and safety.

Education

Associates Degree in Electronics or military equivalent

Job description

Title Field Service Technician I Department North America Field Service

Location On-site/Traveling (Swiftwater, PA)

Reports To Field Service Manager

About Us

Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications.

The Role

As a Field Service Technician, you’ll be addressing Particle Measuring Systems customer equipment maintenance and repair needs. The position is tasked with assuring customer satisfaction through timely and efficient maintenance and repair and continual improvement in the quality of our products and services. This position is an onsite service technician for our partners in Pennsylvania with additional travel in support of regional installation base (50% initially – rising to 100% in 2028).

Job Responsibilities

• Calibrating, troubleshooting and repairing electronic equipment
• Supporting customer calibration and maintenance of Particle Measuring Systems micro-contamination monitoring equipment
• Researching customer problems and complaints
• Acting as a liaison between customers and various departments
• Continuously evaluate processes for improvements in efficiency, quality, and safety

This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company undefined

Required Qualifications

• Associates Degree in Electronics or military equivalent
• 1-year minimum previous Electronics Technician experience
• Ability to read schematics in English
• Ability to trouble shoot with minimal guidance
• Strong verbal and written communication skills
• Ability to work independently
• Team player focused on customer satisfaction and quality, with a sense of urgency

Preferred Qualifications

• Knowledge of lasers, and/or collecting and condensing optics helpful but not required

Work Environment & Physical Requirements

This is an onsite position located at one of our industry partner sites in Pennsylvania

This role operates primarily in an office/lab environment. Must be able to sit, stand, and use a computer for extended periods of time. Frequent lifting of up to 50 lbs. required. Travel: 50% initially; up to 100% by 2028. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role.

Compensation & Benefits

Competitive base salary range: $29 - $43 per hour, depending on experience.

Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.

• Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance 401(k) retirement plan with company match
• Vacation, holiday, and leave policies
• Tuition reimbursement
• Employee recognition programs
• Employee assistance programs

Equal Opportunity Employer

Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive #LI-MC1

Particle Measuring Systems is a global leader in designing and manufacturing micro-contamination monitoring equipment. Based in Boulder, Colorado, our state of the art technology is instrumental in improving clean room performance in the semiconductor and pharmaceutical markets. Our specialized technology, and the challenging work necessary to create this technology, enables our company to attract talented team members so that everyone has the opportunity to reach their potential in engaging and stimulating roles. The diverse experience of our employees at all levels brings unique ideas and contributions to Particle Measuring Systems. Join Particle Measuring Systems and become part of a company that recognizes our success is driven by you!

We are an Equal Opportunity Employer, committed to affirmative action, a discrimination‑free workplace, and fair treatment to all employees.

We offer a competitive salary and benefit programs, including medical, dental, vision, life and AD&D insurance, short‑ and long‑term disability programs, a flexible spending account, a tuition reimbursement program, a 401(k) plan, profit sharing, paid company holidays and paid time off. As part of our value system, we maintain a non‑smoking campus and provide an onsite clinic for employees to emphasize health and well‑being in the workplace.

We are proud to be an Equal Opportunity Employer. Colorado is one of the best places to live in the USA. We offer relocation assistance for many of our positions. Come live in Colorado!