Field Service Technician - Sterling, VA

Industrial Electric Manufacturing; Ashburn (VA); On-site; USD 50,006 - 72,737; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Industrial Electric Manufacturing in Ashburn, VA is seeking a Field Service Technician (Level 1, 2, or 3). Responsibilities include installation, modification, and basic commissioning of electrical components at customer sites. Applicants must have 8+ years of experience, strong communication skills, and be able to travel significantly.

The hourly compensation ranges from $36.30 to $52.80 based on qualifications. A comprehensive benefits package is offered. Join a dynamic team dedicated to solving complex challenges.

Qualifications

• 8+ years of experience in a manufacturing environment or field service role with commissioning of LV/MV electrical switchgear.
• Ability to work independently and travel 75% of the time.
• Experience with switchgear required for Level 3.

Responsibilities

• Install and modify electrical or mechanical components.
• Perform basic commissioning of switchboards and control panels.
• Provide technical product support.

Skills

Electrical controls system

Communication skills

Troubleshooting

Education

Technical degree or equivalent

Job description

FIELD SERVICE TECHNICIAN – Level 1, 2 or 3

At IEM, we’re dedicated to delivering world‑class solutions for complex power needs. We provide training on our specific equipment in Ashburn, VA for approximately 4 weeks. You will be responsible for hands‑on field service work at customer sites, focusing on installation of components and subassemblies and basic commissioning of IEM equipment, primarily in data center or industrial applications.

Responsibilities

• Attend project meetings as required, including coordination with contractors and clients.
• Install and modify electrical or mechanical components and subassemblies, such as panelboard interiors, circuit breakers, bus bars, switchgear section doors, subpanels, control components, power cabling, and control wiring.
• Perform basic testing of modified assemblies (visual, ductor, etc.).
• Perform basic commissioning of switchboards, control panels, and power products.
• Troubleshoot electrical circuits and networking equipment.
• Coordinate with Technical Project Manager or manufacturing facilities to resolve product or commissioning issues identified by IEM or reported by the customer, and identify additional field resources needed for installation and replacement parts.
• Perform preventive maintenance, field installations and modifications to existing equipment.
• Provide technical product support.

Education and Experience

• Technical degree or equivalent and 8+ years of experience in a manufacturing environment, data center, or field service role with commissioning of LV/MV electrical switchgear (required for Level 3).
• Team player with strong communication skills.
• Ability to work independently without direct supervision.
• Ability to travel 75% of the time. Must be willing to work evenings and weekends when needed.
• Experience with switchgear and electrical controls system (required for Level 3).
• Military experience (plus).
• Ability to read and interpret electrical wiring diagrams (required for Level 3).

Compensation

The hourly range for this role is $36.30–$52.80 per hour, based on location, experience, and qualifications.

Why Join IEM

Join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem‑solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you.

Benefits

We offer a comprehensive and competitive benefits package designed to support our employees’ well‑being, growth, and long‑term success.

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.