Field Service Technician - Chicago, IL

Industrial Electric Manufacturing; Chicago (IL); On-site; USD 50,006 - 72,737; Full time

Benefits offered by this job

Comprehensive benefits package

Opportunity for professional growth

Job summary

Industrial Electric Manufacturing is looking for a Field Service Technician (Levels 1, 2 or 3) based in Chicago, Illinois. The role requires hands-on installation and commissioning of electrical equipment at customer sites, mainly in data centers. Candidates must have a technical degree and significant field service experience, especially with electrical switchgear.

The hourly wage ranges from $36.30 to $52.80, depending on experience and qualifications. IEM offers a comprehensive benefits package and values creativity and problem-solving skills in its employees.

Qualifications

• 8+ years of experience in manufacturing, data center or field service roles.
• Experience with commissioning of LV/MV electrical switchgear (required for Level 3 candidates).
• Ability to read and interpret electrical wiring diagrams (required for Level 3).

Responsibilities

• Conduct hands-on field service and installation at customer sites.
• Perform troubleshooting of electrical circuits and networking equipment.
• Coordinate with the Technical Project Manager for solutions.

Skills

Team player

Strong communication skills

Ability to work independently

Electromechanical troubleshooting

Education

Technical degree or equivalent

Job description

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world‑class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

FIELD SERVICE TECHNICIAN – Level 1, 2 or 3

Purpose of Position:

IEM will provide training on our specific equipment and commissioning process in Ashburn, VA for approximately 4 weeks. You will be responsible for hands‑on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:

• Attending project meetings as required, including coordination with contractors and clients.
• Installation and modification of electrical or mechanical components and subassemblies which may include panelboard interiors, circuit breakers, bus bar, switchgear section doors and subpanels, addition of control components, power cabling and control wiring.
• Perform basic testing of modified assemblies (visual, ductor, etc.).
• Perform basic commissioning of switchboards, controls panels, and power products.
• Troubleshooting of electrical circuits and networking equipment.
• Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
• Performing preventive maintenance, field installations and modifications to existing equipment.
• Technical product support.

Education and Experience:

• A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
• Must be a team player and have strong communication skills.
• Ability to work independently without direct supervision is a must.
• Ability to travel (75%). Must be willing to work evenings and weekends when needed.
• Experience with switchgear and electrical controls system. (required for Level 3)
• Military experience (Plus).
• Ability to read and interpret electrical wiring diagrams (required for level 3).

Compensation:

The hourly range for this role is $36.30 - $52.80 per hour, based on location, experience, and qualifications.

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

We offer a comprehensive and competitive benefits package designed to support our employees' well‑being, growth, and long‑term success. View a snapshot of our benefits at https://www.iemfg.com/careers.

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at atiemfg.com/contact.

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IEM does not discriminate against any applicant based on any characteristic protected by law.

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