Field Service Technician III - Security Systems

Titan Security Group; Chicago (IL); On-site; USD 41,328 - 68,880; Full time

Benefits offered by this job

Paid vacation

Discretionary year-end bonus

401(k) match

Job summary

Titan Security Group is looking for a Field Service Technician in Chicago, IL. The position involves servicing and configuring security systems, including Access Control and IP CCTV Systems.

Candidates should possess an Associates Degree or Technical Degree and experience with security systems. The role offers a competitive wage between $30.00 to $50.00 per hour, plus benefits such as medical and dental insurance, paid vacation, and 401(k) match.

Qualifications

• Associates Degree or Technical Degree required.
• Experience in installing and programming Access Control systems.
• Must have ability to read, write, speak, and understand English.

Responsibilities

• Service and configure various security systems.
• Diagnose and repair equipment and configurations.
• Develop relationships with customer personnel.

Skills

Knowledge of computer networks

Experience with Access Control systems

English proficiency

Education

Associates Degree or Technical Degree

Tools

IP CCTV Systems

Access Control Systems

DVRs & NVRs

Job description

Field Service Technician - Security Systems

Chicago, IL

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well‑known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed.

Duties and responsibilities include but are not limited to:

• Service and configure Enterprise Level Access Control Systems, DDE Elevator Integrations, Enterprise Level IP CCTV Systems, DVR’s & NVR’s, Burglar Alarms, Intercom systems, Telephone Entry Systems, and associated.
• Travel to customer sites in company provided vehicle throughout Chicagoland Area, Southern Wisconsin, and Northwest Indiana.
• Diagnose and repair equipment and configurations.
• Interface with customer personnel, developing relationships and demonstrating systems; providing training as needed.
• Use technical manuals and interface with the manufacturer’s technical support to troubleshoot problems.
• Other duties as assigned.

Education and/or Experience: Associates Degree or Technical Degree. Experienced in installing and programming Access Control systems.

Certificates, Licenses, Registrations: Ability to obtain a valid PERC.

Language Skills: Must have ability to read, write, speak, and understand English.

Other Qualifications: Required skills include knowledge of computer networks, switches, IP addresses, routers, and modems. Ability to pass pre‑employment drug screen and criminal background check.

Physical Demands: Must be able to work in outdoor environments and be comfortable working on step ladders, extension ladders and power lifts. Ability to routinely lift, push, or pull packages of up to 60lbs.

Wages & Benefits: $30.00-50.00/hr (depending on experience) plus discretionary year‑end bonus, paid vacation and personal days, medical insurance, dental insurance, vision insurance, life and AD&D insurance, paid holidays, and 401(k) match. Skills‑enhancing training and opportunities for career growth and promotion.

EOE/M/F/D/V