Field Service Technician III - Security Systems

Titan Security Group; Chicago (IL); On-site; USD 41,000 - 69,000; Full time

Job summary

Titan Electronics, a division of Titan Security Group, is seeking an experienced Security and CCTV System Installer/Technician to install, configure and service enterprise access control and IP CCTV systems. You will work on customer sites across Chicagoland, southern Wisconsin, and northwest Indiana, traveling in a company vehicle.

Associates or technical degree required; experience with access control programming and the ability to obtain a PERC license.

Qualifications

• Associates degree or technical degree in a related field.
• Experience installing and programming access control systems.
• Ability to obtain a valid PERC license.
• Must read, write, speak, and understand English.
• Knowledge of computer networks, switches, IP addresses, routers, and modems.
• Ability to pass pre-employment drug screen and criminal background check.

Responsibilities

• Install and configure enterprise level access control systems and IP CCTV systems.
• Travel to customer sites in Chicagoland, Southern Wisconsin, and NW Indiana in a company vehicle.
• Diagnose and repair equipment and configurations.
• Interface with customer personnel to develop relationships and provide training as needed.
• Troubleshoot with manufacturer support to resolve issues.
• Perform other duties as assigned.

Skills

Networking basics

Troubleshooting

Customer relations

Communication

Reading/Writing English

Education

Associates or technical degree

PERC license (certification)

Tools

Access Control Systems

IP CCTV Systems

DVR/NVR

Job description

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan Electronics, a division of Marksman Titan Security Group, provides electronic security system installation and service and is looking for an experienced Security and CCTV System Installer/Technician. We are in one of the fastest growing industries, operating in a highly entrepreneurial environment, and searching for talent! The Security and CCTV Service Technician position reports to the Service Manager and Operations Manager.

Duties/responsibilities include but are not limited to:

• Service and configure Enterprise Level Access Control Systems, DDE Elevator Integrations, Enterprise LevelIP CCTV Systems, DVR’s & NVR’s, Burglar Alarms, Intercom systems, Telephone Entry Systems, and associated
• Travel to customer sites in company provided vehicle throughout Chicagoland Area, Southern Wisconsin, and Northwest Indiana.
• Diagnose and repair equipment and configurations.
• Interface with customer personnel developing relationships and demonstrating systems; providing training as needed.
• Use technical manuals and interface with the manufacturer’s technical support to troubleshoot problems
• Other duties as assigned

Education and/or Experience

Associates Degree or Technical Degree. Experienced in installing and programming Access Control systems.

Certificates, Licenses, Registrations

Ability to obtain a valid PERC.

Language Skills:

Must have ability to read, write speak, and understand English.

Other Qualifications

Required skills include knowledge of computer networks, switches, IP addresses, routers, and modems. Ability to pass pre-employment drug screen and criminal background check.

Physical Demands:

Must be able to work in outdoor environments and be comfortable working on step ladders, extension ladders and power lifts. Ability to routinely lift, push, or pull packages of up to 60lbs.

Wages & Benefits

$30.00-50.00/hr (depending on experience) plus discretionary year-end bonus, paid vacation and personal days, medical insurance, dental insurance, vision insurance, life and AD&D insurance, paid holidays, and 401(k) match. Skills-enhancing training and opportunities for career growth and promotion.

EOE/M/F/D/V