Field Service Technician - Security & Electronics

Brightpath Associates LLC; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Brightpath Associates LLC seeks a dependable field service technician to diagnose and repair electronic and mechanical systems, document service activities, and build strong customer relationships.

All experience levels are welcome to apply. The role involves field work across sites, independent planning, and travel up to 10% domestically and internationally; a valid passport may be required.

Qualifications

• 3–5 years of experience in troubleshooting and repair.
• Strong time-management and ability to complete field projects.
• Technically savvy, able to learn and adapt to new technology.
• Professional demeanor with strong customer-service focus.
• Excellent written and verbal communication skills.
• Ability to document detailed reports and communicate with customers.
• Flexible and able to work in changing schedules and environments.
• Must pass background, drug, physical, and credit checks.
• Ability to travel up to 10% domestically and internationally.
• U.S. citizenship or permanent residency required.

Responsibilities

• Diagnose errors and determine appropriate solutions.
• Troubleshoot and repair electronic and mechanical systems using effective methodologies.
• Maintain strong technical knowledge of products and equipment.
• Document and produce timely, detailed service reports.
• Exceed company and customer requirements.
• Respond effectively to customer needs and build positive relationships.
• Ensure all tools and calibrated equipment are properly maintained.
• Meet daily service needs at assigned sites and locations.
• Plan and perform repairs and preventative maintenance independently in the field.
• Schedule work based on field requirements.

Skills

Customer service

Communication

Troubleshooting

Documentation

Field work

Time management

Independent work

Safety compliance

Travel

Adaptability

Education

High School Diploma or equivalent

Tools

Calibration equipment

Job description

Brightpath Associates LLC seeks a dependable field service technician to diagnose and repair electronic and mechanical systems, document service activities, and build strong customer relationships.

All experience levels are welcome to apply. The role involves field work across sites, independent planning, and travel up to 10% domestically and internationally; a valid passport may be required.