Field Service Technician - Santa Teresa/El Paso

101 Bloom Energy; Santa Fe (NM); On-site; USD 50,000 - 72,000; Full time

Job summary

Bloom Energy in Santa Teresa, New Mexico seeks a Field Service Technician to diagnose, maintain and troubleshoot Bloom Energy servers at customer sites, ensuring safety and reliability in a fast-paced environment. You will apply extensive product knowledge, read schematics, perform electrical and mechanical work, and coordinate with customers and internal teams.

Travel and on-call duties are required to support 24/7 operations.

Qualifications

• Strong mechanical aptitude and troubleshooting/repair skills.
• Electrical experience required, troubleshooting & repair skills necessary.
• Experience with electrical systems, readings, and safety procedures.

Responsibilities

• Diagnose, maintain and troubleshoot Bloom Energy servers at customer sites.
• Provide technical support and issue resolution for fuel cell systems and site upkeep.
• Coordinate with customers and internal teams to ensure seamless operations.
• Communicate effectively in English, both written and verbal, to facilitate duties.
• Ability to travel and support 24x7 operations as needed.

Skills

Mechanical aptitude

Electrical experience

Field service

Troubleshooting

Reading schematics

Safety procedures

English communication

Travel flexibility

Job description

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’re making it reality. For over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm. At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century. We are looking for a Field Service Technician to join our team in one of today’s most exciting technologies. This role will report to Field Service Manager and will be based in Field Office: Santa Teresa, New Mexico.

Role and Responsibilities

• Diagnose, maintain and troubleshoot Bloom Energy servers at customer sites
• Utilize extensive product and industry knowledge to offer technical support to customers, specializing in fuel cell system maintenance, site upkeep, safety protocols, and issue resolution.
• Demonstrate proficiency in working independently and collaboratively within a dynamic, fast-paced setting.
• Possess a comprehensive understanding of diverse electrical and mechanical systems, enabling effective troubleshooting and problem-solving.
• Effectively manage internal and external communication channels to coordinate tasks and ensure seamless operations.

Skills and Experience

• Strong mechanical aptitude and troubleshooting/repair skills; understanding of mechanical systems, piping, plumbing and valve operation preferred
• Electrical experience required, troubleshooting & repair skills necessary
• Prior experience as an electrician in any of the following: 3phase systems, UPS (back-up power) systems, maintenance, electrical generation and distribution systems, power electronics, Automatic Transfer Switch Systems, and microprocessor-based control platforms is highly beneficial
• Experience with various test and measurement equipment, electrical codes and personnel safety products and procedures.
• Must be able to read and interpret electrical single line diagrams and blueprints
• Experience with performing equipment maintenance in accordance with ANSI/NETA standard for Electrical Power
• Experience with monitoring/operating systems in operation
• Basic understanding of requirements of working safely
• Identifies and resolves more complex problems and apply problem-solving skills to deal with most situations.
• Highly motivated and able to work independently
• Demonstrates sound judgment
• A team player who exhibits a high level of integrity and professionalism in all situations
• Able to communicate effectively in English in both written and or verbal form to facilitate duties as required
• Able to follow procedures and execute sequenced work instructions from either written and or verbal communications
• Able to facilitate 24x7 operations as needed
• Able to facilitate On Call Duty as needed
• Able to facilitate shift work as needed
• Able to travel as needed
• Able to maintain a driving record in good standing
• Must have basic computer skills

Physical Requirements

• Ability to lift 45-50lbs
• Ability to work at heights with appropriate PPE
• Able to each, squat, bend, and twist during the workday
• Able to use a ladder or stepstool regularly
• Ability to work in outdoor weather conditions

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

At Bloom Energy, we are committed to supporting the well-being of our employees and their families. Our comprehensive benefits package for eligible employees includes competitive Medical, Dental, and Vision plans with a large employer contribution, a 401(k) Retirement Plan with company match, generous Mental Health Support services, Legal services, virtual Physical Therapy access, and Fertility & Family Forming benefits.

Bloom Energy is committed to fair and equitable compensation practices.

The total compensation for this position includes standard company benefits and is based on various factors including, but not limited to, relevant skills and experience.

#LI-SH1 #BEI2024 Salary Ranges: $24.05 - $34.61

Bloom Energy's mission is to make clean, reliable energy affordable for everyone in the world. With roots in NASA’s Mars Program, the company’s founder, chairman, and Chief Executive Officer, Dr. K.R. Sridhar, developed an innovative fuel cell technology that is shifting the energy paradigm and redefining the electric power market. The Bloom Energy Server is a distributed electric power solution built for the digital age and capable of delivering highly reliable, uninterrupted, 24x7 constant power that is also clean and sustainable. Bloom’s unique on-site power generation systems are among the most efficient on the planet, providing significantly reduced operating costs and producing dramatically lower greenhouse gas emissions. By generating power where it is consumed, Bloom Energy offers increased electrical reliability and improved energy security, providing a clear path to energy independence. Some of the largest companies in the world trust Bloom Energy to provide their businesses with clean, reliable and resilient energy. Bloom’s customers include many Fortune 100 companies and leaders in manufacturing, data centers, healthcare, retail, higher education, utilities, and other industries. The company, headquartered in San Jose, California, is growing quickly and looking to add to its dynamic team. Stay up to date with Bloom Energy through our social channels.