Field Service Technician (San Mateo)

WiZiX Technology Group, Inc; San Jose (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading office technology company in California is seeking a Field Service Technician to join their team. The role involves troubleshooting and repairing office equipment such as copiers and printers, providing high-quality technical support, and communicating effectively with customers. Candidates should have a mechanical and electrical mindset, be IT literate, and have experience with various office equipment brands. A valid driver's license and a clean DMV record are also required. This position offers an exciting opportunity to work with top brands in the market.

Qualifications

• Candidates must have a mechanical and electrical mindset.
• Experience with leading office equipment brands is desired.
• IT literacy and strong computer knowledge are essential.

Responsibilities

• Troubleshooting and repairing office equipment.
• Providing high-quality technical support.
• Communicating with customers to ensure satisfaction.
• Developing options to solve unusual problems.
• Managing time and resources effectively.

Skills

Mechanical and Electrical Mindset

IT literate

Strong computer knowledge

Tools

Toshiba

Ricoh

Savin

Kyocera

Brother

Lexmark

Job description

If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians.

WiZiX Technology Group - Field Service Technician

We are looking for a qualified candidate responsible for a full range of repairs and service procedures on copiers/printers. Good communication skills, a valid driver’s license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.

Job Responsibilities

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources and territorial considerations

Qualifications

• Mechanical and Electrical Mindset
• IT literate
• Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers is desired
• Production experience is a plus
• Strong computer knowledge

About WiZiX

WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.

WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.

At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.