Field Service Technician - Robotic Palletizing Systems

ZipRecruiter; Conyers (GA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading automation company is seeking a skilled Field Service Technician to provide customer support through maintenance, installation, and training for robotic palletizing systems. The ideal candidate will have advanced PLC skills, a technical degree, and the ability to travel extensively throughout the United States. Excellent communication and problem-solving skills are essential for this role.

Qualifications

• Minimum of 2 years experience in Field Service or Technical Support.
• Experience with Robotic Palletizing systems and PLC integration.
• Ability to work under minimal supervision and a strong service orientation.

Responsibilities

• Installation and repair of equipment at customer facilities.
• Provide on-site technical support and troubleshooting.
• Conduct customer training and inspections.

Skills

Advanced electrical skills

Controls and automation skills

PLC programming skills (Fanuc, Allen Bradley, Siemens)

Excellent written and verbal communication skills

Analytical and problem-solving skills

Education

Technical degree

Tools

MS Office

SAP

Job description

Overview

HAVER & BOECKER USA is seeking skilled Field Service Technicians with experience in preventive maintenance, troubleshooting and the installation of robotic palletizing systems.

In this role, you will provide customer support by performing preventive maintenance, service, installation, commissioning, training, and consultation at various customer locations throughout the United States.

To do well in this role you should be flexible, have advanced electrical, controls, automation and PLC skills.

This position requires extensive travel, mainly throughout the United States. Occasional international travel is possible.

Responsibilities

• Installation and repair of equipment at customer facility
• Provide on-site technical support and troubleshooting of equipment
• Conduct inspection visits and purchase service and installation materials if required
• Perform service procedures within the scheduled time
• Conduct customer and end-user on-site training
• Read and interpret electrical documentation, hardware drawings and program terms for troubleshooting
• Read and comprehend plant drawings and layouts
• Assist in the assembly department if required
• Prepare service reports and complete and submit all service documentation according to company guidelines
• Work with an international team including affiliate companies
• Perform all work in compliance with safety standards and guidelines

Your profile

• Experience with programming / controls of Robotic Palletizing systems (specifically Fanuc), programming and PLC integration.
• Advanced knowledge of PLCs, touch panels Allen Bradley (Studio 5000 and Panel View), Siemens (Tia Portal).
• Technical degree with a minimum of 2 years experience
• Advanced technical skills
• Computer skills (MS Office, SAP)
• Excellent written and verbal English communication skills
• Strong analytical and problem-solving skills
• The ability to work under minimal supervision
• A high level of detail and accuracy
• Service-oriented

Company Description

HAVER & BOECKER has secured a leading position in the North American marketplace concerning material handling, weighing, filling and classification technology. We specialize in the handling and packaging of solid dry bulk materials, liquids and pasty products. We carry a wide range of diversified systems with different degrees of automation for individual applications and requirements.

As a high quality bag packaging manufacturer, our focus is to conduct our research and development alongside our customers’ needs and requirements.

Our creative and active company culture helps our employees deliver high performance and quality services with the customer always in mind. Our employees are the foundation and guarantee of our company.