Field Service Technician - RF & Body Scanner Systems

Rohde & Schwarz USA, Inc.; Redmond, Northern (WA, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Rohde & Schwarz USA, Inc. is seeking a field service technician to perform on-site and in-house repair of RF equipment to meet stringent performance standards.

You will diagnose malfunctions, interpret complex RF system architectures, and perform repairs while representing the company to ensure customer satisfaction with servicing. Accurate daily logs of work hours and inventory used are required, and you will work independently on moderately complex projects.

Responsibilities

• Conform on-site or in-house repair of equipment to ensure Rohde & Schwarz' high standards of performance
• Diagnose equipment malfunctions and performs repairs
• Understand complex RF system architecture and apply that to diagnostic process
• Represent the company in a customer support role and is responsible for customer’s satisfaction with equipment and servicing
• Accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment
• Ability to work independently on moderately complex projects
• Effectively communicate with customers in a professional business environment

Job description

Rohde & Schwarz USA, Inc. is seeking a field service technician to perform on-site and in-house repair of RF equipment to meet stringent performance standards.

You will diagnose malfunctions, interpret complex RF system architectures, and perform repairs while representing the company to ensure customer satisfaction with servicing. Accurate daily logs of work hours and inventory used are required, and you will work independently on moderately complex projects.