Field Service Technician (Remote)

ManpowerGroup; Portland (OR); Remoto; USD 80.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Plan

Dental Plan

Vision Plan

Health Savings Account

Health FSA

Dependent Care FSA

Life Insurance

Disability Insurance

Travel Insurance

401k Match

Weekly Pay

Descrizione del lavoro

Our client, a leader in precision manufacturing technology, is seeking a Field Service Technician to install, troubleshoot, and maintain equipment across the West Coast with substantial travel. You will train customers, provide expert technical support, and support distributors and sales teams to ensure high customer satisfaction.

The role emphasizes independent work in a home-based territory, strong mechanical and electrical troubleshooting skills, and travel roughly 70% including overnight

Competenze

• Bachelor's degree in a relevant technical field or equivalent experience.
• Strong mechanical and electrical troubleshooting skills with a customer-focused mindset.
• Experience supporting CNC machining, industrial automation, or manufacturing equipment preferred.
• Ability to travel approximately 70%, including overnight and 2-3 day trips.
• Excellent communication skills and the ability to work independently in a home-based territory support model.

Mansioni

• Install, troubleshoot, repair, and maintain equipment at customer facilities across the assigned regions.
• Conduct customer training sessions and technical demonstrations to ensure optimal equipment utilization.
• Provide technical support via phone and remote channels to resolve customer issues promptly.
• Support distributors and sales teams with expert technical knowledge to enhance customer satisfaction.
• Assist with trade shows and customer events, maintaining detailed customer records and service documentation.

Conoscenze

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Travel coordination

Communication skills

Formazione

Bachelor's degree in a technical field

Equivalent experience

Descrizione del lavoro

Job Title: Field Service Technician

Location: Remote + 70% travel

Supporting West Coast regions including Portland, Oregon; Seattle, Washington; Tacoma, Washington; Everett, Washington; Spokane, Washington; Boise, Idaho; Northern and Southern California. Candidates should ideally be located near a major airport due to travel requirements.

Pay Range: $80,000 - $100,000

What's the Job?

• Install, troubleshoot, repair, and maintain equipment at customer facilities across the assigned regions.
• Conduct customer training sessions and technical demonstrations to ensure optimal equipment utilization.
• Provide technical support via phone and remote channels to resolve customer issues promptly.
• Support distributors and sales teams with expert technical knowledge to enhance customer satisfaction.
• Assist with trade shows and customer events, maintaining detailed customer records and service documentation.

What's Needed?

• Bachelor's Degree in a relevant technical field or equivalent experience.
• Strong mechanical and electrical troubleshooting skills with a customer-focused mindset.
• Experience supporting CNC machining, industrial automation, or manufacturing equipment preferred.
• Ability to travel approximately 70%, including overnight and short, 2-3 day trips.
• Excellent communication skills and the ability to work independently in a home-based territory support model.

What's in it for me?

• Work for a globally recognized leader in precision manufacturing technology.
• Enjoy significant autonomy and independence in your role.
• Gain exposure to advanced machining and automation technologies.
• Be part of a stable, privately held company with a long-term growth strategy.
• Opportunities for career growth within a respected industry leader.

Our client, a leader in precision manufacturing technology, is seeking a dedicated and skilled Field Service Technician to join their dynamic team. As a vital part of the Service Department supporting customers across the Pacific Northwest and West Coast regions, you will play a key role in ensuring customer satisfaction through expert equipment installation, troubleshooting, and ongoing support. The ideal candidate will demonstrate strong mechanical and electrical troubleshooting skills, excellent communication abilities, and a genuine passion for delivering exceptional customer service, fostering a positive and inclusive work environment.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.