Field Service Technician (Power Systems)

Qualdoc; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Qualdoc in Ohio is seeking a Field Service Technician to support the installation, startup, maintenance, and repair of power distribution systems. The role involves hands-on electrical work, frequent travel, and direct interaction with customers onsite.

Candidates must read schematics, troubleshoot 3-phase systems, and document service activities accurately; a valid driver's license and 75%+ travel are required.

Qualifications

• 3+ years in field service, electrical maintenance, or related role.
• Strong troubleshooting across electrical and mechanical systems.
• Experience with 24V, 120V, and 480V systems.
• Ability to read and interpret electrical diagrams and schematics.
• Willingness and ability to travel 75%+; valid driver’s license.

Responsibilities

• System Installation & Startup: Install and assist with commissioning of electrical power distribution equipment; conduct checks and testing; configure HMIs and operator interfaces.
• Troubleshooting & Maintenance: Diagnose and repair 3-phase systems; perform root cause analysis in energized environments; interpret schematics and one-line drawings.
• Customer-Facing Support: Serve as onsite technical representative; communicate with customers and internal teams; provide basic training and guidance to end users.
• Reporting & Documentation: Complete service reports; track time and materials; identify repeat issues and propose improvements.

Skills

Field service

Electrical troubleshooting

Travel readiness

Customer communication

Diagram interpretation

Tools

PLCs

HMI troubleshooting

Job description

Field Service Technician (Power Systems)

Location:Ohio-Based | 75%+ Travel

Department:Field Service

Reports To: Senior Manager, Field & Service Programs

Role Overview

We are hiring a Field Service Technician to support the installation, startup, maintenance, and repair of power distribution systems. This position offers long-term career potential and is well-suited for someone who enjoys hands‑on technical work, frequent travel, and solving complex electrical issues in real‑world environments.

The role requires a high level of independence, along with strong communication skills when working directly with customers onsite.

Core Responsibilities

System Installation & Startup

• Install and assist with commissioning of electrical power distribution equipment
• Conduct system checks, verification, and performance testing
• Configure and troubleshoot HMIs and operator interfaces
• Ensure all work meets applicable electrical codes and safety standards

Troubleshooting & Maintenance

• Diagnose and repair issues involving 3-phase systems, transformers, and related components
• Perform root cause analysis in active/energized environments
• Interpret electrical schematics, wiring diagrams, and one-line drawings

Customer-Facing Support

• Act as the onsite technical representative during service visits
• Communicate effectively with customers and internal teams
• Provide basic training and operational guidance to end users and maintenance staff

Reporting & Documentation

• Complete detailed service reports and documentation
• Track time, materials, and service activities accurately
• Identify repeat issues and recommend corrective actions or improvements

Qualifications

Required

• Minimum of 3 years of experience in field service, electrical maintenance, or a related role
• Strong troubleshooting skills across electrical and mechanical systems
• Experience working with 24V, 120V, and 480V systems
• Ability to read and interpret electrical diagrams and schematics
• Willingness and ability to travel 75% or more
• Valid driver’s license

Preferred

• Experience with power distribution equipment such as UPS systems, switchgear, or transformers
• Basic knowledge of PLCs or HMI troubleshooting
• Background in equipment startup or commissioning
• OSHA or other safety certifications

What Sets You Apart

• Strong analytical and problem-solving abilities
• Ability to work independently in field environments
• Professional and clear communication skills
• High attention to detail and dependability