Field Service Technician - PLCs - (Remote)

CyberCoders; Los Angeles (CA); Remote; USD 70,000 - 90,000; Full time

Job summary

An established industry player is seeking a skilled Field Service Technician to join their dedicated team. In this role, you will travel to food processing plants across the US, providing essential on-site technical support and building lasting customer relationships. Your expertise in troubleshooting and maintaining automated machinery will be crucial as you help clients solve technical issues and ensure optimal equipment performance. With a strong commitment to employee welfare and a comprehensive training program, this family-owned business offers a nurturing environment where you can thrive and grow in your career. If you are passionate about technology and customer service, this opportunity is perfect for you.

Benefits

Profit sharing bonus

Paid gas

Paid phone

Paid laptop

Paid flights

$500 Monthly stipend for car

FULL COVERAGE benefits: Medical, Dental, Vision

Qualifications

• 3+ years of field experience in troubleshooting and servicing equipment.
• Experience in the packaging or food processing industry is preferred.

Responsibilities

• Travel to food plants to provide on-site technical assistance.
• Troubleshoot, install, service, and repair equipment.

Skills

Troubleshooting PLCs

Hydraulics

Pneumatics

Electro-mechanical systems

Customer service skills

Job description

Title: Field Service Technician
Location: Remote from home when not traveling to customer sites
Salary: $70,000-$90,000 + Annual Bonus + Profit Sharing 10-20k
Requirements: Able to travel up to 50-60% of the time

We are dedicated to supporting food processing businesses throughout the US and Canada by offering top-notch tools, expertise, and assistance. We uphold the values and traditions of small to mid-sized enterprises, while also propelling the larger industry towards more effective and efficient processing.

As a family-owned operation, our success has not only come from our superb service and equipment, but how we treat our technicians. We take care of our people very well which has led to a long tenure for most of our staff. We offer a great training program when you start to learn our equipment, technology, and processes!

What You Will Be Doing

You will be traveling to food plants across the US and provide on-site technical assistance to help troubleshoot, install, service, and repair equipment. You will be maintaining customer relationships and product lines, solving technical issues, and gain training on proprietary equipment to become a full solutions technician.

What You Need for this Position

• 3+ years of experience in the field
• Troubleshooting PLCs, hydraulics, pneumatics, conveyor + control systems, and electro-mechanical automated machinery
• Experience with maintenance, installation, service and diagnosing issues on machinery.
• Packaging or Food Processing Industry experience preferred
• Friendly client facing/customer behavior
• Offer technical support from home when not traveling

What's In It for You

• $70,000-$90,000 Annual Salary
• Profit sharing bonus $10,000-$20,000
• Paid gas, phone, laptop, and flights
• $500 Monthly stipend for car; extra cash if not put towards car
• FULL COVERAGE benefits: Medical, Dental, Vision. 100% coverage for you AND family