Field Service Technician (PES)

PepsiCo; Williamsport (Lycoming County); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading company is seeking a Field Service Technician responsible for the installation, repair, and maintenance of vending and cooling equipment. This role requires mechanical skills, customer interaction, and the ability to work independently. Candidates must possess a valid CDL and refrigeration certification, ensuring compliance with DOT regulations. Join a dynamic team dedicated to providing exceptional service and maintaining high-quality equipment standards.

Qualifications

• 18 years or older; 21+ if CDL required.
• Pass DOT Physical and DOT Road-test if required.

Responsibilities

• Repair and perform preventative maintenance on marketing equipment.
• Drive to location, evaluate situation, and perform necessary work.
• Educate customers on basic equipment repair and upkeep procedures.

Skills

Mechanical systems troubleshooting

Customer service

Communication

Refrigeration systems knowledge

Electrical systems understanding

Plumbing work experience

Work scheduling

Equipment installation

Education

Valid U.S. CDL license

Refrigeration certification

Job description

Join to apply for the Field Service Technician (PES) role at PepsiCo

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PBNA $27.35 / hour

CLICK HERE to view our Pepsi Equipment Services (PES) Job Preview Video

• Shift is Wed-Saturday 10AM-8:30PM

A skilled position responsible for installation, set up, repair, and ongoing maintenance of vending, cooling, and/or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. Works independently with frequent customer contact.

May require lifting, carrying, pulling, and/or moving between 20 and 45 pounds repeatedly over the workday. Requires kneeling, squatting, crouching, crawling, and bending when making repairs, often in low places. Moving vending machines weighing 800-1200 pounds may be required.

PRIMARY ACCOUNTABILITIES:

• Repair and perform preventative maintenance on marketing equipment.
• Unload and reload with products as necessary.
• Educate customers on basic equipment repair and upkeep procedures.
• Install equipment by making holes, routing lines, connecting water and gas supply, and finding drains for units with ice. Build racks and connect lines for box syrup. Fill installed equipment and adjust to proper mixture.
• Prioritize and schedule service and PM calls to meet customer service windows.
• Drive to location, evaluate situation, and perform necessary work (may include plumbing, electricity, refrigeration, carpentry).
• Collect accurate and complete equipment and customer information.
• Remove old parts and replace with new parts.
• Maintain parts inventory on service truck.
• Establish positive relationships with contacts at service calls.
• Complete paperwork on job and call in paperwork every two hours.
• Transport miscellaneous items (e.g., compressors, scrap, recyclables).
• Maintain regular, reliable, predictable attendance.

BASIC QUALIFICATIONS:

• 18 years or older; 21+ if CDL required.
• Valid U.S. CDL license with Non-Excepted Interstate Status (if applicable).
• Pass DOT Physical and DOT Road-test (if required).
• Adhere to DOT Regulations.
• Refrigeration certification required for senior technicians.

HELPFUL EXPERIENCE:

• Mechanical systems troubleshooting and repair.
• Customer service and communication.
• Refrigeration systems knowledge.
• Electrical systems understanding.
• Plumbing work experience.
• Work scheduling and equipment installation experience.

Our company considers qualified applicants with criminal histories in accordance with applicable laws, including the Fair Credit Reporting Act, San Francisco Fair Chance Ordinance, and Los Angeles Fair Chance Initiative for Hiring Ordinance.

All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.

For more information on your EEO rights, view the EEO policies and the Pay Transparency Statement.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Manufacturing and Food and Beverage Services