Field Service Technician: On-Site Equipment Repair

Herc-U-Lift, Inc.; Prairie du Chien (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Holidays

Life insurance

Disability insurance

Tuition reimbursement

Job summary

Herc-U-Lift, Inc. is seeking a Field Service Technician to join our service and repair team.

This role travels to customer locations to repair material handling equipment, MEWPs and rail car movers, delivering timely and professional service with strong technical expertise. The technician must be able to manage jobs from home base using a company van, coordinate with dispatch, and report progress via a tablet.

Qualifications

• Must have valid driver’s license.
• Knowledge of engines, hydraulics, electrical and fuel systems.
• Mechanically inclined with strong problem solving skills.
• Able to quickly learn our field service software.
• Works well independently and with others.
• Excellent interpersonal and communication skills.
• Strong customer service mindset.
• Present a professional image.

Responsibilities

• Perform preventive maintenance and services on machines.
• Diagnose mechanical, electrical, or other failures of material handling equipment.
• Disassemble and repair components such as engines, transmissions, brakes, and electrical systems.
• Work with parts to order and install replacements.
• Maintain your van parts inventory and tools.
• Follow safety protocols and complete required paperwork.
• Provide excellent customer service and suggest additional services.
• Coordinate with the service dispatch team and report via tablet.

Skills

Driver's license

Engines knowledge

Hydraulics

Electrical systems

Problem solving

Computer skills

Independent work

Attention to detail

Interpersonal skills

Customer service

Professional appearance

Education

High school diploma

Vocational training

Job description

Herc-U-Lift, Inc. is seeking a Field Service Technician to join our service and repair team.

This role travels to customer locations to repair material handling equipment, MEWPs and rail car movers, delivering timely and professional service with strong technical expertise. The technician must be able to manage jobs from home base using a company van, coordinate with dispatch, and report progress via a tablet.