Field Service Technician: Ohio/Midwest

National Services LLC; Columbus (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

National Services LL is seeking a Field Service Technician for on-site maintenance and installation of automated traffic enforcement systems and related IoT solutions. You will travel independently to cities, work with subcontractors and engineering staff, and perform installations and preventive maintenance in the field.

You will troubleshoot, calibrate, upgrade hardware and software, document work, and maintain field assets across the Midwest and surrounding regions.

Qualifications

• Must be 25 years of age or older.
• Valid driver’s license.
• Must be able to drive and operate a bucket truck.
• Lift 50–75 lbs.
• Operate hand and power tools.
• Handle exposure to outdoor elements.
• Complete a pre-employment fitness for duty examination.

Responsibilities

• Perform basic electrical work, wiring, and troubleshooting for equipment.
• Tune and configure red-light cameras and speed enforcement systems in the field.
• Diagnose and repair issues with enforcement systems.
• Prioritize tasks and follow processes and quality checklists.
• Maintain accurate equipment inventory, assignments, and service data.
• Organize and safeguard truck stock, parts, and tools.
• Communicate effectively with customers and subcontractors in the field.

Skills

On-site field service

Electronic troubleshooting

Bucket truck operation

Windows OS proficiency

Clear communication

Independent work

Widespread travel

Job description

Thisisaphysical,on-site,independentpositionusingacompany-ownedbucketvehicletoserviceoutdoorsitesinthefield.Candidatesmustbereadytotravelacrossthestateandregion.

AbouttheRole

NationalServicesishiringaFieldServiceTechnicianwhowillbepartofafast-pacedon-sitemaintenanceandfieldserviceteam.Youwillinstall,wire,connect,calibrate,analyze,troubleshoot,andmaintainautomatedtrafficenforcementsystems,fieldWANnetworksandsurveillanceequipment.Also,youwillperforminstallationsandmaintenanceofretailassetsandIoTsolutionssuchasdigitalsignagedisplays,digitalkiosks,andPOSSystems.Youwilldocument,upgradehardwareandsoftwaresystemsasneeded.Youwillbetravelingindependentlytocitieswhereyouwillworkwithsubcontractorsandengineeringstafftoinstallandmaintainenforcementsystemsandretailassetsinthefield.

Responsibilities

• Performbasicelectricalwork,wiring,andtroubleshootingofelectricalanddataconnectivityhookupsforvariousmechanicalandelectronicequipment.
• Tuning/configurationofred-lightcameraandspeedenforcementsystemsinthefield.
• Diagnose,troubleshoot,andrepairavarietyofred-lightcameraandspeedenforcementsystemissues.
• Mustbeabletoprioritize,complywithprocessesandqualitychecklists.
• Maintainaccuraterecordsofequipmentinventory,assignmentsandreportservicedata.
• Mustbeabletoorganize,manageandsafeguardtruckstock,parts,andtools.
• Effectivelycommunicatewithcustomersandsubcontractorsinthefield,fosteringagoodworkingrelationship.

Qualifications

• Candidatesmustbe25yearsofage.
• Haveavaliddriver'slicense.
• Beabletodriveandoperateabuckettruck.
• Lift50-75lbs.
• Operatehandandpowertools.
• Handleregularexposuretooutsideelements,includingcrampedspaces.
• Applicantsmustcompleteapre-employmentfitnessfordutyexamination.

RequiredSkills

• On-site,outdoorfieldserviceexperience,withpreferencegiventocandidateswhohaveworkedatheights.
• Minimumof2years’experiencetroubleshootingandrepairingelectroniccomponents,110-voltpowerandconnectivitywiring,computerhardwareanddata/videocabling.
• ProficientwiththeuseofMicrosoftWindowsoperatingsystems.
• Goodverbalandwrittencommunicationskills.
• Abilitytoworkindependently(safelyandresponsibly),aswellasinateamandwithsubcontractors.
• ExtensivetravelthroughouttheMidwestandotherregionsasneeded.

PreferredSkills

• TrainingorexperienceasanElectrician.
• ProficiencywithIPconfigurationandproprietarycustomersoftware.
• Experiencewithautomatedtrafficenforcementsystems.
• KnowledgeofIoTsolutions.